We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All You Need to Know About the Rooms
at Sleep Inn & Suites

Room/Suite (212)
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Booking.com
US$76
View Deal
Priceline
US$76
View Deal
Trip.com
US$76
US$73
View Deal
SAVE US$3
sleepinnUS$76
Agoda.comUS$76
FindHotel
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room review highlights
... breakfast, so it is possible to do during the pandemic. The room was also dirty, black hairs in the shower, someone Advil on...
... we had all the linens we needed for the sofa bed in our suite and extra towels. Our suite was huge!! We had the King...
... It was a bargain and in town. The staff were friendly. The room was suffice to. An older motel and could use some updates....

Reviews that mention rooms

Write a review
RuthAnn W wrote a review 14 Oct
Logan, Utah190 contributions49 helpful votes
I booked this hotel based on price and it included breakfast. I knew we’d be pressed for time and having breakfast on-site was important. They include OJ or coffee and that’s breakfast. Other hotels have offered wrapped muffins/prepackaged food or had someone serving breakfast, so it is possible to do during the pandemic. The room was also dirty, black hairs in the shower, someone Advil on the floor, yellow build-up behind the bathroom faucet. The walls are thin. I could hear all the traffic and a neighbor relieving himself. Not worth the money paid. You should say “no breakfast” and discount the price.

The bed was comfortable.
Read more
Read less
Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helpful
Share
Response from Hotel Manager, General Manager at Sleep Inn & Suites
Responded 1 week ago
Dear RuthAnn, We are very sorry to hear that we did not meet your expectations. I deeply apologize for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention Sincerely Hotel Manager.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GoExperienceOutThere wrote a review Sep 2020
Elizabethtown, Kentucky2 contributions
The staff on all shifts were wonderful. When I called before our trip to find out some details, they were very friendly. When I accidentally left my phone at the front desk after I checked in Daniel was so sweet when he located it and then making sure we had all the linens we needed for the sofa bed in our suite and extra towels. Our suite was huge!! We had the King suite with spa tub, fireplace and a balcony. It was clean, and updated with fridge and microwave. Did I mention the spa tub was awesome!!! It was the main thing I was looking for when booking a room this time around; and location with enough easy and accessible parking. This was at first a getaway with the hubby...he ended up having to work and couldn't get away. Sleep Inn and Suites is located on the tail end of the strip of Gatlinburg. We were out of the high traffic area but just a short walk from all the highlights. Because of Covid there wasn't a breakfast other than coffee and juice but there is a Flapjack's Pancake Cabin Restaurant down the non-busy way that was delicious, affordable and friendly (they don't mind if you share) the Barn Buster breakfast which was perfect for the three of us girls on our girls' trip! The sticky bun pancakes are mighty tasty!!! There is an indoor pool and small lazy river as well; we didn't use these facilities being we had a jam-packed weekend planned and spa tub in our suite but they looked clean and nice. I would definitely stay here again!! The outside and some things aren't fully updated but they are clean. Our suite was updated; I don't know what other rooms look like. The hotel can't help that Covid has made some restrictions to housekeeping/breakfast etc. Thank you, Sleep Inn and Suites, for the much-needed getaway! It was fabulous!!
Read more
Read less
Date of stay: September 2020
Value
Rooms
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helpful
Share
Response from Hotel Manager, General Manager at Sleep Inn & Suites
Responded 4 weeks ago
Hello Guest, Thank you for choosing the Sleep Inn & Suites, Gatlinburg. We are overwhelmed to see your feedback of appreciation of the staff and services. Your praise has been conveyed to Daniel. We expect to resume normal breakfast and housekeeping soon. Our team works tirelessly to ensure guest satisfaction. We will ensure another awesome stay for you next time. Sincerely, Hotel Manager.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
diana m wrote a review Sep 2020
Joplin, Missouri71 contributions4 helpful votes
We stayed here 2 nights. Paid $66 night. It was a bargain and in town. The staff were friendly. The room was suffice to. An older motel and could use some updates. It was clean. The shower head needed replaced, no pressure. Nice balcony. Ac worked good.
Read more
Read less
Date of stay: September 2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helpful
Share
Response from Hotel Manager, General Manager at Sleep Inn & Suites
Responded 14 Sep 2020
Dear Diana, It is really nice to note that you liked the stay and services at our hotel during your recent visit.Glad to see your positive comments which shall definitely motivate us to serve our guests better. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KenH0128 wrote a review Aug 2020
Smyrna, Tennessee372 contributions130 helpful votes
We reserved this hotel for two nights, Friday & Saturday. When we arrived, the man who checked us in was very efficient and it took less than two minutes.
This is an old hotel and it shows in common areas like the stairways and corridors which were not air conditioned, very hot. Our room had been refurbished and was fine. The only complaint the first night was the shower drain was very slow running so standing in a couple inches of water by the end of the shower. I called the front desk and they took care of it the next day while we were out.
This is just an average hotel room, nothing special but there was a small balcony for each room.
There was a sign in the lobby that due to COVID there would be no housekeeping service during our stay and no breakfast. I'm glad we only stayed two nights. For the price (s119/night+taxes) I expect to at least have the bed made and the trash emptied. I realize the hospitality industry was hurt hard by the stay at home orders issued most everywhere, but when they are not providing the usual food or service, but charging the regular prices, that doesn't seem right or fair to the customer.
Read more
Read less
Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helpful
Share
Response from Hotel Manager, General Manager at Sleep Inn & Suites
Responded 26 Aug 2020
Dear Ken, I would like to personally apologize for the inconveniences you had with the stay with us. We continually try to do our very best for all of our guests, but unfortunately, there was a mismatch this time. I will look into each issue that you have noted, in an attempt to correct and improve our services. Please visit us again and contact me for any support next time. Sincerely, Hotel Manager.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanna B wrote a review Aug 2020
4 contributions
Old hotel. “No Housekeeping” signs posted so you have to ask for new towels daily, toilet paper etc. No trash removal ALL week nor fresh bedding ALL week. No breakfast due to COVID-19, ok but not even a prewrapped sandwich which most other decent hotels do offer. King suite which had 2 rooms in it. Roll out bed has springs sticking out, hurt my son’s stomach. The a/c in front room doesn’t work properly which is a problem as the bathroom has Zero ventilation so that a/c has to be on to get it cooled off. The back a/c works & blows directly over the bed all night. The room hot tub is marked up and needs refinished. The pool and the hot tub especially smell very sour, it’s gross. Based on the pictures I was really looking forward to the pool area but I hardly got in. Condensation drips down where people sit on the lounge chairs. The main bed was comfortable. The girl at the front was sweet. When we asked the guy at the front what we should do with our towels he says “I don’t know, stick em outside your door and I’ll get em I guess”. Well thanks for the professionalism. It’s not like we know. I’ve stayed at many low end and high end hotels over the years and I picked this one for our family vacation to the Smokies based on amenities and pictures. A Sleep Inn should be comparable to a Comfort Inn, but I’d rate this one at a Rodeway Inn or even Motel 6 status. We should get some kind of refund for paying for amenities like basic housekeeping and a breakfast that was promised but not delivered but we’re still being charged for. So we’re paying our end of the deal for what isn’t provided plus spending extra for an outside breakfast. Truly disappointed for our family vacation!
Read more
Read less
Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helpful
Share
Response from Hotel Manager, General Manager at Sleep Inn & Suites
Responded 15 Aug 2020
Hello Shanna, I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations.All these points will be investigated to take appropriate actions. You will have a nice stay next time.Request your understanding. Sincerely, Hotel Manager.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Previous