Date of stay: May 2021
Do Not Book A Room Here! You will regret it!
Room next door sounded like a bar and a bowling alley from 10 pm through 4 am
Police were finally called around 4 am
Trash all over parking lot in morning
Ignorant, loud-mouthed, dirty people hang out here
No wash cloths
Staff was relatively professional and courteous
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Virginia Beach at the Beach
Responded 3 weeks ago
jimbrad7, Thank you for sharing your experience, and we apologize for any inconvenience from our other guests. We will speak with our night staff to retrain them on the procedure to deal with late-night loud noises. Regarding the trash in the parking lot, we already cleaned the area. We do appreciate the compliments to our front desk staff and we are addressing our policies to prevent the housekeeping issues that you experienced from occurring in the future. We hope you'll return to give us a chance to impress you with a five-star experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.