Date of stay: March 2016Trip type: Traveled as a couple
Stayed with these folks before and after our recent cruise. The pool, gym, and breakfast were pretty standard but the rooms were huge and the staff was some of the friendliest, most helpful we have encountered. They made good suggestions of what to do and where to go while we were in town, gave us a place to store our luggage while our rooms were being prepared, and helped us make transportation arrangements to and from the port and around town. Awesome people! The only con was the breakfast area was difficult to navigate due to the lack of counter space near the food - you really need 3 hands to hold the food lid open, hold your plate, and serve yourself - after 14 days of cruise buffets some may consider this a plus:-) In addition, they have a 24 hour coffee bar which we no longer take for granted (thanks HH).
Room Tip: We stayed in 4 rooms on the second floor - all were spacious and had good wifi.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from HIE L, Front Office Manager at Holiday Inn Express Hotel & Suites La Porte
Responded 16 Mar 2016
Dear Mike B It was so exciting to have receive your glowing 4 Star review. Our hotel’s location is nearby numerous attractions and is at a prime location in a cozy small town while still providing easy access to exciting entertainment and attractions, Cinema, dinning as well it is conveniently located near the Bayport Terminal. Our entire staff Thanks you for sweet words and for taking the time to leave such a positive review. We committed to providing the very best service possible, It is guests like yourself that keep the smiles and eagerness to please strong in our staff. We are beyond happy that everything from the breakfast, 24 hour coffee bar, pool, gym, the staff, and our spacious suite room met all your needs and we hope to see you and very soon perhaps for your next cruise. Happy Travels!!! Sincerely, Shamin Guest Service Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.