Spacious rooms, with a sitting area, always very clean. TV is top notch and the refridgerator works great. Plus the room comes with an ice bucket and there is an ice machine right down the hall. Comfortable beds and the bathroom has a walk-in shower. Very nice!
The requesting the days you want your room cleaned is a waste of time. I never got my room cleaned my entire stay. I went to the front desk and told the clerk still no housekeeping showed. We had to get clean towels, toilet paper and trash bags from the front desk.
This is without a doubt, the best Best Western we've ever stayed in and we've stayed in our fair share for sure. Very quiet, safe hotel at a great price. Check-in with Alesha (SP?) was great - welcomed with a smile (could tell even behind the mask!), fast, professional and personable. The room was great - large, very clean, and well appointed. Everything worked fine. The Wi-Fi never dropped. Small touches were abundant like plenty of electrical outlets and a charging station with ports for multiple USB and pronged connections. Very comfortable beds and strong A/C. Can only find one little suggestion for change - the pillows were very, very firm and neither my wife nor I could sleep using them. Fortunately, we had carried our own pillows from home so it wasn't a problem, but supplying both firm and soft pillows would give customers a choice. Other than that, everything was great and we will definitely stay here anytime we are in the area.
Stopped over at Houston at middle of our driving trip. Love staying here due to the nice room sizes and good sized refrigerator with a separate freezer compartment. Bathroom amenities well supplied. Breakfast was average but not expecting so much due to the good price of the rooms. Will always come back to this hotel.
Stayed here from february 21th till february 28th to celebrate my 60th birthday :-)
When checking in we had a very warm welcome and received a nice goody bag because we were upgraded to VIP-membership ( how- and where can I see that ? ).
Very nice styled hotel and our suite ( nr 331 ) was very nice and clean with a very comfy king bed. The breakfast every morning was perfect ( although there was no fresh fruit and pancakes available ) and the made-to-order ommelettes are superb , thanks to Minerva and her crew !!! It was nice talking every morning with Minerva about our plans for the day , give our regards to her ;-)
Again : What a nice hotel with a perfect & friendly staff !!!
Kind regards & StaySafe,
Pieter & Petra
Amsterdam , Holland