When we first arrived we were unaware that they would charge an extra $100 for accidentals (like if we bought drinks at the bar) and that we would receive whatever we didn't spend back when we checked out. We didn't have that money but were able to work with the guy and because of the inconvenience he upgraded our room to a full ocean view instead of just a partial ocean view. Besides that the stay was perfect t. Beautiful, very clean hotel.
2nd time to stay here in the last 3 months. Great experience once again. Easy to walk to good restaurants. Excellent staff. Clean and comfortable room. Have recommended to family members. Will definitely stay here again.
The hotel room is very nicely decorated, although a little small for the amount charged, nevertheless, it's in a good location across from the seawall. I was disappointed to pay for a PURE room and only receive a regular room. One of the main reasons I chose the Hotel Galvez was because of the PURE rooms, due to my allergies. My overnight stay was quite uncomfortable because of my stay in a regular room. Now, I can't get any resolution or anyone to call me back for resolving this issue. First, last and only stay in the hotel.
We were on a quick trip to pick up some things in Galveston. The valet was great at accommodating the trailer we were pulling. We ordered room service for dinner and it came really fast and was hot and delicious. We had breakfast in the dining room and as always it was great. The bed was really comfortable. Everything was just what we needed after driving all day!
mariia was very good and nice and attentive while being very professional,Ashley the security officer was very helpful and polite,Naomi the night auditor was very helpful and nice, I would stay there again and recommend that hotel to anyone, the room was very nice with a great view of the gulf of Mexico