The rooms are massive so book club room for good price, all meals included, the treatments are nice.
I practised my russian because the staff don’t speak english
Food buffets were nicely prepared:the chef always came to check the quality,a lot choice all fresh and tastefull
The road to the resorts from main highway is not properly signed and also not the best quality and make sure you drive 60km/h
This hotel is near nothing yet it has security lik e the Kremlin. Upon checking in (no. English available) you are delayed while they talk and talk about nothing - there was one of me and five of them. In Azerbaijan you are allowed entry with a passport and visa - if you get in then you are clear to travel the country. Your first hotel will register you with immigration if your stay is more than fifteen days. Thereafter, any hotel can go online and quickly check you out - not this hotel - they are incapable of doing that so they jerk you around at check in until you threaten to go somewhere else. Maybe this is why they were virtually empty,
I am told that I can only have dinner at 7:30 - 8:30 and I had a very late lunch so I ask if I can go later or simply grab a couple of sweets to take to my room to eat later - answer no so I skip it.
I get to nonsmoking room and there is an ashtray there and stale smoke smell. Bathroom smells like mold - I look at the shower base and there is black mold. I turn on the shower to use it and it leaks on the bathroom floor. By the way the bathroom is huge but the shower tiny.
Weak internet, can’t process a credit card (they blame it on Azerbaijan so I remind them that i have used my cards all over the country with no problem) - no answer.
They built a beautiful building - now they need to staff it with trained, motivated staff or they are just one star. I have stayed in all classes of hotels on this trip - this has the nicest building but the worst overall rating - stay somewhere else.
Was here with family for a week. Located in Naftalan, a 3.5 hour ride from Baku. Named after nearby Garabag region of Azerbaijan, currently occupied by Armenian military forces. The territory of a hotel is huge, it has amazing pine trees, walking paths and grass areas. Perfect if you like making picnics and outdoor activities. There are tennis, volleyball, basketball, mini-golf facilities, children playground, all equipment is freely available at reception. There is outdoor and indoor pool. Indoor pool has hydro-massage function, you gotta try this!
There are a lot of foreign guests here, I met people from Russia, Israel, Kazakhstan, Europe.
Rooms are great, modern, with no issues. If you select deluxe room, you will get extra space. It is good a option if you have small children. There is a balcony with a great view.
You get free food 3 times a day here. Various selections of meals and additions, good that there are no tea bags here, you make your own tea. Quality of food was nice, no concerns.
Personnel is friendly and quite professional. Many know some Russian. The animator girl is very active and has some activities for children and games for adults as well (as mafia, loto).
The spa is also good. I tried massage, electro-therapy and oil applications. No concerns, everything was timely and delivered with quality. Price tag is also very adequate, but better select a weekly package.
As summary, very recommended!
Stayed for 1 night. It is a spa and resort hotel for those who need or want oil treatment.
The room was big, clean with good forrest views. Attached bathrooms are big with no tub but a shower. Nice clean. Toiletries are OK.
There was a cooler with 1.5 liter free water bottle.
Hardly anyone speaks English even at the reception.
Breakfast was average with no fresh made to order section.
All in all good for 1 night as nothing to do in this city. Their oil treatments are expensive they gave a price of 1 time treatment at 180 manat which is roughly U$100.
The hotel is modern with very good decorations in the lobby and around.
Rooms are comfortable. The only problem was that the room we got was on the 2nd floor and facing the pool. The 2 night we spend there it was very noisy due to the music been played near the pool and even at 22:00 night they did not stop even we called a few times, it was impossible to sleep.
On the other side the food was very good, with self service and very different types of food.
Also breakfast was good and abundant.