Stayed here for 2 nights for a gig (Sabaton) at the SSE for a Christmas present from my boyfriend and I highly recommend it here because it's literally across the road! After the gig upon entry back to the hotel, they expect people to show their hotel room card so no random people can come in, which I found good.
We had a lovely big king sized bed in a spacious room. The shower curtain seemed far too long for the bath and got too wet so it couldn't go the other side of the bath because the floor got wet! Everything else was perfect though!
The pool and spa facilities were nice to use on our first day as that was the only day we had time. It was all reasonably sized and you'll need £1 coin for the lockers but I didn't bother. The gym also looked nice but didn't use that as I didn't have my gear with me.
We weren't told about the sky bar until realising the option in the lift so we went up to it and was not disappointed! The view you get is stunning and very luxurious. There was even a couple singing inside the bar area with a guitar, which was a lot better than the dance music they were playing before!
I had a cheeseburger from the restaurant (don't be fooled by the potato bun - it's still a brioche!) and the most expensive Rekorderling Kiwi and Lime I've ever had - £9.50, yet the Passion fruit one was £10! The ales and Guinness were 2 for 1, which my boyfriend was happy enough with.
I especially loved the breakfast buffet, which cost £13 each but there is so much to choose from so you will not go hungry throughout the day if you have one! It was also lovely to see a few Greeks working here (being Greek myself) and I managed to speak to one of the waitresses, Eva!
Another slight downside is if you want to sight see in London, it's a bit of a trek as the hotel is a good hour or so away from the city with about a 20 minute walk to the nearest tube station.
Just an FYI if you do photography like myself and would like to take photos at night time with a tripod around the grounds, be warned that you may get moaned at by the security. I was told there's CCTV and signs stating this is not allowed but I did not see any proof!
I hope to return again soon and thank the staff for treating us such a luxurious service!
Definitely would not hesitate to return to this hotel again! Lovely spacious rooms and bed, spotless, great buffet breakfast included in the price, and really friendly, chatty staff. Use of pool, sauna and gym also included which was great. Less than a few minutes to Wembley stadium or the troubadour theatre, and a ten minute walk to the train station. Would definitely stay here again if we were to return to Wembley.
Excellent quality hotel - rooms are spacious, breakfast is generous, staff helpful, gym has decent equipment, good value. Great location for stadium and arena events and good access into central London.
We stayed at Wembley on October 5th and came straight after our wedding for a short stay before jetting off for honeymoon. The room was clean and good quality. We however didn’t get to use to the gym and pool facilities but this was not the hotels fault. What made us extra happy and feel special was that manager Stefania Carlig went out her way to offer us a executive stay as compensation in November. We got vip treatment and our room was decorated lovely with love specific theme. They had even put out fruit platter and nice little touches to make us feel special. We also got complimentary breakfast and this was great. We come away knowing that the hotel staff will do anything to make customers happy. I will very much like to thank the hotel and Miss Carlig for her efforts. Also it is very close to lots of outlets so you can shop away which we are doing at the moment :)
I visited the Livingwell Centre in October with my partner and although we got off to a challenging start (rude security guard on arrival at the hotels entrance) the staff in the spa and the spa experience was good as a whole.
The spa itself is small but does have a steam room, sauna, gym and swimming pool. The steam room didn’t hold more than 4 people in it comfortably and therefore was at times a bit cramped. The sauna held more people but still felt small in comparison to other saunas. The staff on reception at the spa were friendly and professional and explained where everything was located and what to do about parking (the hotel offers parking in a nearby building and if you visit the spa without staying at the hotel you can get free parking for up to 2 hours).
There is also an area with lots of eateries nearby (including pizza express). We didn’t feel rushed whilst we were there but we also didn’t feel the air of luxury I would have expected to feel at a Hilton Hotel (I have stayed in other Hilton hotels worldwide). The changing rooms are also tiny and were not as clean as you should expect. There was no place for you to leave your used towel within the changing rooms and a lot of people just left them on the benches and they were not cleared away for the duration of my stay. There are towel bins in the waiting area near to reception but I would have expected that towels were cleared and the space tidied at regular intervals.
To make this spa more luxurious dry towels should also be available in the changing rooms without you having to come out of the changing facilities to ask for one at reception. In saying that, when I did ask for a dry towel - one was provided without a fuss. Disappointingly there were only 4 lounge chairs beside the swimming pool and these were occupied most of the time. I don’t think that there is enough space for them to put out more chairs and therefore please bear this in mind when you visit – I suspect early morning would be a good time to visit and to avoid lunch times/weekends or when events are happening at Wembley. The swimming pool and Jacuzzi area were clean and tidy and lots of people were enjoying spending time in them.