Date of stay: September 2019Trip type: Traveled as a couple
The main thing about this parador is its location with views over the surrounding area, as we were only stopping one night and did not intend going sight seeing you can imagine our disappointment when our very nice superior room (a very nice room with separate sitting/TV area) had a distinctly inferior view of the Castle Park, or more precisely of trees 20m from our superior bedroom window. An email from the hotel a week earlier had told me we would have a view "to the Castle Park", not having visited before we did not know that this was limited to the trees 20m distant.
The hotel itself is modern, rooms are very nice, views from public areas are excellent, overall a very nice hotel.
Regrettably dinner was also a disappointment, having booked the Amigos Gastro Pack we were told we could only eat off a reduced menu, this was our third successive parador booked on this tariff and the first to impose such a restriction, generally this removed the regional dishes from our selection. Maybe we then selected badly but I can honestly say that this was the only unenjoyable meal we have had a parador.
Breakfast was to the usual parador standard but we did not feel like "Amigos" and it is unlikely that we will return.
Review collected in partnership with Paradores Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from ManuelVieites, Manager at Parador de Soria
Responded 6 Sep 2019
It is important for us to learn from your experience so we can improve the quality of our services for guests. On behalf of the team at the Parador as well as on my own behalf, I would like to apologise for the disruption that you experienced during your stay and we deeply regret the inconvenience that this caused you. The management team have taken note of your comments and, as a result, we are planning to implement new measures that will allow us to offer you a better experience with us Again, we appreciate you taking the time to inform us of the events that occurred during your stay. Please do not hesitate to contact us should you require any other information.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.