A week ago, I booked a "superior Deluxe" room with bathtub, for our 8th couple Anniversary, as I wanted to treat my wife for this occasion. As she was around and I couldn't speak, I immediately confirmed by e-mail, requesting (with a supplement) some flowers and chocolates. First my request was denied for "short notice" ! Like you need over 2 days to pick a flew flowers and buy some chocolates... Upon arrival, we had to pay the total amount, 18'000 peso, in advance ! Now I understand why... The first room did not have a bathtub, so I demanded that my booking to be fulfilled ! Then we were brought to the one with a bathtub... For the whole week-end we didn't have any warm water, so no bathtub, no shower ! The room was filthy... I ate a cookie on saturday afternoon, the crumbs were still on the nightstand when we left on monday ! The room 581 "Superior Deluxe" is totally run down, just check the pictures !!! Stains everywhere on the walls, dirty windows, loose electric wires hanging in front of windows... Cobwebs on the Shower ceiling... And the bathtub... Probably some antiques from the 19th century when you see this piece of work (pictures to prove...). If you like geology, you will enjoy that room, as you also havbe a wonderful "fault line" going across the room ! Now the restaurant... Many dishes are "unavailable" even simple hashbrowns !!! What's left is totally overpriced and the crew prefers to sit and make jokes about the customers (bad luck, my wife is pinay and understood the whole lot...) ! So all in all ? A week-end in Hell at the price of a very good hotel in Manila... Just stay away !
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