Date of stay: March 2022Trip type: Traveled with family
Room AC is good, bed and pillows not too comfy, Water faucet is too noisy when opened. Hallways smells cigarette, incomplete toiletries. Limited parking. Pool is open 24/7 which is good, jacuzzi has no shade goodluck during the midday sun. Food is bit expensive, a must try for the buffalo wings. I dont like the checkin time which is 4pm, in contrast with the usual 2pm, its too late. Wifi is too slow. Fridge is obsolete. Their ads from agoda include a free bed for children, which did not materialized.
Room Tip: Better head out for the nearest mall SM Clark if you need to dine/lunch out.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Response from Front Office Prime Asia Hotel, Revenue Management at Prime Asia Hotel
Responded 25 Apr 2022
Thank you for your kind feedback. We adjusted the check-in time to allow proper cleaning, disinfection, and sanitization following the newly implemented COVID prevention protocols. We have taken notes regarding the other comments and will address them accordingly.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.