about the roof deck pool. No elevator to get you there? i mean does the guest need to used the stairs to be there? i have read the recent review from the current guest about the...
(+) - love the place, the room is spacious, bed is comfy, big bathroom, loved the big screen in the pool area, far from the night life so its quiet and peaceful
(-) - towels needs to be replaced, location maybe because so many roads were closed due to 2 events,
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Date of stay: October 2015Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Now I have visited Prime Asia on a good number of occasions since it opened some 7 years ago or so,and I have never witnessed such a decline in a hotel and is clearly lacking investment.
I believe some of my comments below may have been included in a previous review re:housekeeping but it’s clearly got worse
Check in was nice and smooth and I managed to get into my room early which was appreciated but upon entering my room the room attendant was telling me when his days off were , in fact he did this on a daily basis,no doubt to remind me to give him a tip as I would be leaving the hotel when he was on day off.
In my professional opinion as a healthcare professional the standard of cleaning in this hotel leaves it open to Norovirus,the room attendant trolley had no cleaning chemicals on board and their idea of cleaning was to use a dirty towel to wipe over surfaces,luckily I travel with bacterial wipes so I was able to clean the limited surfaces that I used..see pictures of Filthy sinks,shower screens and rotten door frames..it makes me wonder how clean the air con is
The beddings were of poor quality, torn, frayed and washed out grey. The mattress had springs coming out the side of it
The waiting staff in the poolside restaurant are always attentive but when I asked for a beef Kaldareto the chef served me a pre cooked beef bulalo complete with Shin Bones..obviously disguised as a Kaldareto.
The views from the roof top pool are now spoiled by a much larger building being built and then there are trip hazard due carpeting lifting off the floor at the edges.
Luckily there are plenty of other hotels to choose from and that’s what I will be doing in future.
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Date of stay: December 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded Dec 23, 2019
Thank you for your valuable feedback about your recent visit to our hotel. Your comments have been noted and escalated to proper department heads for investigation and rectification. Thank you once again, and we hope to welcome you back soon at Prime Asia Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed with the hotel in Mar 2015 when I was on a short assignment in the Angeles city. This is a service oriented hotel. You cant really expect a disciplined service like Hyatt and all. But staff is really very cooperative, fun loving. Philipinos are really cool people and same you get to see here at the hotel. Food has limited options particularly for vegetarians, but could be manageable. Gym and Pool areas are cool to hang around especially at dinner when you have a group of friends etc. WiFi has a great speed and hardly any hiccups I had during my stay. All in all, a good hotel to stay in Angeles. Thanks
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Date of stay: March 2015Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We stayed here for 2 nights - close to shopping malls. The pool area was good with a large screen over looking the pool/spa area. This would be good for a family to stay for a few nights. Nothing over the top, will consider to stay again as it's close to the airport/malls.
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Date of stay: August 2016Trip type: Traveled with friends
Room Tip:Good view of Angeles City
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The hotel no longer charge for a bad breakfast Close to Clark SM mall Tricycle charge 100 peso Great rooftop bar and restaurant with a swimming pool Rooms are good but with only 1 sheet can feel either too hot or cold Staff are good and friendly Well recommend the Hotel as stayed there many times
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Date of stay: October 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
