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All You Need to Know About the Pool
at Tuscany Suites & Casino

Pool & Beach (114)
9 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... was ok, neither choppy or very strong. Amenities: The pool was body to body and there was no chance I was trying to...
... were good and the upscale restaurant was excellent. The pool was lovely and I had no problem getting a chair. Could have...
... to the front desk each day to get a wrist band to go to the pool. The pool was awful. And this where the Labor Day thing...
Most popular question about the pool
Planning a July trip. Is the Casino fully functional? Pool 100%? Any face mask requirements on property?
Answer from ReputationsManager
Jul 2020 |
... Casino Amenities are open for guests use, which include the pool, casino, and restaurants. Due to Governor Mandate, Masks are...
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Reviews that mention pool

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Rahul P wrote a review 8 Oct
Jersey City, New Jersey1,616 contributions246 helpful votes
I had no interest in being right in the crowds and noise of the strip, so I opted for this hotel just slightly further away. I like to leave balanced feedback, so the main plus point is this place is cheap, has plentiful parking and check-in was fast.

Cons? You can feel the age on the motel in both the common areas and the room. The different buildings are not really that well marked and the hallways, elevators, etc. in those buildings are ANCIENT. I would say the room is similar to a chain like Hilton Garden Inn, Motel 6, etc. based on my hotel experiences. On a positive note, it was a huge suite that comes with a sitting area and kitchenette and the bathroom includes a separate toilet area and shower so if you are a couple of people and staying for a few days, I could see the benefit, but I was flying solo and probably hoping for something slicker and more modern, so this was not what I should have opted for.

The important stuff: The shower was weak and mediocre. The A/C unit, despite being a loud, forced air unit in one corner of this large room, actually worked fine. The Wi-Fi was ok, neither choppy or very strong.

Amenities: The pool was body to body and there was no chance I was trying to join in on that. I only grabbed breakfast from the on-site cafe in the morning and must compliment them on good coffee and great-tasting baked goods and breakfast (with a lot of options). It was not just a regular deli I thought it would be.

If you don't want to drive over to the strip or other areas, rideshare services take a very long time to come. I imagine maybe this is a covid consequence, but driving over and parking will take a lot less time.
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Date of stay: September 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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TravelingBex123 wrote a review Sep 2020
Bartlesville, Oklahoma26 contributions31 helpful votes
Monday, 9/14 - Friday, 9/18. Having never stayed off the Strip, I was hesitant to stay at Tuscany Suites. But I play table and dice games and $15-$25 minimums is too much for me. So I decided to give the Tuscany a try. I couldn't have been happier with my choice. The casino is small but had everything I needed: Video BJ that paid 3:2 with a $1 minimum bet and bubble craps, also with a $1 minimum bet. The BJ table I saw had a $10 minimum - a little bit higher than I expected. The drink service was almost continuous - never an issue getting a drink. (To the young "lady" shouting "Cocktail" twenty feet from the bar, walking over to the server and demanding two Miller Lights and then not tipping: You suck.) The comps were great. The casual hotel restaurants were good and the upscale restaurant was excellent. The pool was lovely and I had no problem getting a chair. Could have done without the incessant music. If I want to listen to music, I can use my earbuds. The room was huge. I was originally put in a building fairly far from the casino. Being there on my own, I asked to be closer and was accommodated. They did not have a the reserved king room when I checked-in but I took two queens as that put me on a top floor. There was no hall noise. The mattress I had was very hard - too hard. Also, special shout out to the security guard, Floyd Anderson. Floyd is an absolute pleasure to be around and could not have been more helpful or charming.
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Date of stay: September 2020
Room Tip: Building H faces the pool. Building J is close to casino entrance.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Cass Manalo, Guest Services / Front Office at Tuscany Suites & Casino
Responded 23 Sep 2020
Thank you TravelingBex123 for taking your time to write a review about your experience at Tuscany Suites and Casino. Your kind words for Floyd Anderson have been passed on to security management. We have also passed along your comment about the mattress in the room, we take pride in making sure all of our guests have a good nights rest. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alsnapa wrote a review Sep 2020
Arizona33 contributions18 helpful votes
Full disclaimer: we stayed over Labor Day weekend. So perhaps (hopefully) some of the negative aspects were because of that and not the “norm”.

We had a suite with two queen beds. They are fine, not super comfortable, not uncomfortable. Just beds, you get three pillows each but I was able to call and request an extra pillow and blanket with no issue.
The gun safe had been left open but locked, so it couldn’t be closed or used. Another call to the front desk and they send someone from security to fix it.
We went to bed around 10pm - for over 30 minutes we heard people (kids?) running and jumping on the floor above us - not normal walking, it was like a game of tag? After 30 minutes (we were hoping they’d tire themselves out but no luck) we called the front desk again, and they must have sent someone because it quieted down. Takeaway: ASK FOR A TOP FLOOR!
The AC worked great, kept the room very cool, and it is very loud (which I like for white noise).
There is a fridge and sink, others have mentioned you will need to request a microwave if you want one, which we did not. Ice machine was easy to access and worked.
Marilyns Cafe for breakfast was a great value. The food is basic diner fare but reasonably priced. We also ordered pizzas from there to go one night, which were good and again, a good value.
There is a lounge which serves half-price martinis from 5 to 7 PM nightly, and has live music. It was very pleasant.
One night my husband and I ate at the Tuscany Gardens, I’ll write a separate review for that. But it was great.
You have to go to the front desk each day to get a wrist band to go to the pool. The pool was awful. And this where the Labor Day thing might come into play - it was PACKED. A ton of families so lots and lots of kids. Shoulder to shoulder, you could not get in the water without touching another person. The water was cloudy and filthy. There were not enough lounge chairs and people were setting up blankets on the grass. There is a small lap pool by the gym which states 21 and over only, but people had kids in there too. There is absolutely NO FOOD OR DRINK allowed - I saw a security guard turn away a little girl with a Capri Sun. I understand that they want you to purchase their food and drinks, but I think it is ridiculous that in 107° weather, they do not allow you to bring water bottles in. All of my family had a water bottle, and we were told they could not allow us in with them. That just seems dangerous and unreasonable.
My biggest complaint, besides the overcrowded and unsanitary pool conduits, which I’ve seen others mention, is the SMOKE. There was so much marijuana everywhere, and cigarette smoke… Even outside the non-smoking building we were in, people would huddle around the entrance and smoke so that you had to walk through it to get inside. People were smoking IN the pool..tapping their ash into the water...it was disgusting.
There were a lot of pool towels, and servers coming to the pool to take orders, as well as security guards all over, so I feel like the staff was trying? But just overwhelmed with the sheer number of guests.
Overall it was just very crowded, loud, hard to breathe, and felt like a massive sweaty party.
The grounds are nice and the staff was friendly, and the rooms are large - this trip had a lot of unpleasant aspects, but I think I would be willing to go again and give it another try if it wasn’t a holiday weekend (or any weekend). It was loud and gross, but it could have been because it was busy, and I’d like to see what it’s like on a non-holiday.
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
3 Helpful votes
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Response from Cass Manalo, Guest Services / Front Office at Tuscany Suites & Casino
Responded 8 Sep 2020
Thank you alsnapa, for taking your time to write a review about Tuscany Suites and Casino. We do take pride in providing great customer service and amenities at a reasonable price. We have read your concerns about the pool and have passed along your message to proper management. We do hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Errica W wrote a review Sep 2020
Glenwood9 contributions15 helpful votes
The hotel is beautiful and the restaurants are good. The room was basic but spacious - this is needed if traveling with family. I thought it was a microwave in the room but nope!! I am a luxury hotel chick but stayed here because I always leave the strip and play here and at Ellis Island for gambling and food. I promised myself that the next time I would stay at this hotel to see what it was about. They comp you very quickly and the food credits are a huge plus for me. The pool is the main attraction and it is great that towels are in surplus so you don’t have to go searching for them. What out for the kids who will splash you into oblivion. During Covid, they checked for temperatures and required masks inside the hotel. The drinks were good- I travel to Mexico a lot and the mixed drinks were disgusting so the drinks here were very spirited. Overall, I would say stay here if you want more if a resort experience. Do try Marylyn’s cafe! The avocado omelette is great!!!!
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
3 Helpful votes
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Response from Cass Manalo, Guest Services / Front Office at Tuscany Suites & Casino
Responded 8 Sep 2020
Thank you erricaw2015, for taking your time to write an amazing review about Tuscany Suites and Casino. We're glad you enjoyed your stay and we hope to see you again soon. Just a small tip: Microwaves are available upon request with the front desk.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GlobalRoamer345 wrote a review Aug 2020
Australia285 contributions22 helpful votes
I stayed here for 7 nights, and was very happy overall for the price paid. Room cost was about 50$ per night (7 day averaged cost) plus resort fee. Summer weekday rates were a bargain. Weekends not so much. The room had plenty of space for a longer stay, and included a free fridge and coffeemaker (and drip coffee/tea packs). A microwave was available for free on request. One downside was that the advertised kitchenette had zero cutlery or plates, so do take some cheapies with you or buy some cheapies upon arrival. Paper and plastic cups though were there.

The casino is smallish and mostly suitable for slot play (i.e. some table games were only sometimes running) but the player card was very fair in terms of points. Some free points were also provided to new joiners. Slot return was better than the strip (in my view), but not quite as good as Ellis Island around the corner. The central strip (e.g. corner of Bally's/Caesars) is just 10mins walk, and Elis Island is only 5, so location of this place is very good for an off-strip venue. Plenty of locals also gambling if you want to meet some locals.

Very nice gardens. Not a great main pool though. Small and crowded. This place is popular with families due to the low price, so pool area can be noisy and crowded with kids. Eating venues were very good for the price I thought. I liked the ratpack show too. Rear buildings can be a bit of a walk from reception, so request a nearby building if you don't want that walk. Consider proximity to the pool also, since this area can be noisy. Parking is free and plentiful which was great. Staff that I dealt with were nice. Requesting a 3rd (top) floor room is recommended, since otherwise you can sometimes hear people walking in the room above you. Security was good and I felt safe.

The walk to the strip is fine/safe at night (in my view/experience), as it is usually quite crowded, and the nearest casino entrance (side entrance at Bally's) is quite close. Ubers/Taxis were easy to get. All in all, for the price paid, I thought this place was very good. I'd definitely stay again, and was booked for this year but had to cancel due to Covid (closed borders). Just remember though, it's not a 5 star price, so don't expect a 5 star experience. By my standards, I'd rate it a high 3 star. And I didn't feel 'nickel and dimed' like I had in some on-strip venues.
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Date of stay: September 2019
Room Tip: ask for a 3rd (top) floor room
Rooms
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4 Helpful votes
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Response from Cass Manalo, Guest Services / Front Office at Tuscany Suites & Casino
Responded 28 Aug 2020
Thank you for taking time to write a review about Tuscany Suites and Casino. We're glad to hear you had a great time with us. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & answers about the pool

JHess asked a question Jun 2020
Minneapolis, Minnesota10 contributions3 helpful votes
Planning a July trip. Is the Casino fully functional? Pool 100%? Any face mask requirements on property?
Answer from ReputationsManager
Jul 2020 |
Hi Crew52, All the Hotel and Casino Amenities are open for guests use, which include the pool, casino, and restaurants. Due to Governor Mandate, Masks are required in all public areas.
1 vote
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Answer from ReputationsManager
May 2020 |
Hi Crew52, the Main pool is open fpor guest use. We are hoping to open the Casino in June, with the approval from Gov. Sisolak. We hope to see you soon! :)
1 vote
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TripMomof1 asked a question Jan 2020
USA176 contributions31 helpful votes
Is the pool heated and open in March?
Answer from ReputationsManager
Jan 2020 |
Hi TripMomof1, Our pool and Jacuzzi are open all year around. We tend to heat the pool during pool season which begins Mid-March.
0 votes
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Becky F asked a question Jan 2020
Boston, United Kingdom82 contributions3 helpful votes
Does the hotel provide towels for guests to use at the pool area?
Answer from Brittany R
Jan 2020 |
Yes there are fresh towels as well as used towel disposal at the pool by washrooms.
1 vote
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Doug L asked a question Aug 2019
Is the pool open all year round ?
Answer from ReputationsManager
Aug 2019 |
Hi Dougl754, the pool is open all year around. We hope to see you soon.
0 votes
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