My room was at the end near the pool. Their is a Wendy's next door and a Friendly's across the street. Luckily, I was also able to find a place to buy a bottle of wine down the street. The hotel also had a laundry room, ice machine, and drink vending machine. I stayed on the first floor towards the end on the side facing the parking lot. It was mostly families staying there. I was a little nervous about staying here as it was the least expensive place around, but I thought it was great. The staff was so friendly and helpful. I realized I had forgotten my toothbrush, and they gave me a complimentary toothbrush and toothpaste. Also, while getting the toothbrush, I accidentally locked myself out (I had been traveling ALL day), and they were able to help me back in with no problem. The complimentary breakfast had egg and sausage patties, a make-it-yourself waffle (delicious), mini muffins, toast, bagels, and English muffins. It was a clean, comfortable, and friendly place to stay. I recommend it to anyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from bharatbt, Director of Sales at Quality inn Westfield
Responded 14 Aug 2015
Dear Susan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so happy to hear that you enjoyed your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Scott Fusco Director of Sales Quality Inn 413-568-2821
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.