Date of stay: April 2016Trip type: Traveled with family
internet didn't work for our 2 days stay, wanted to use swimming pool but wasn't clean enough to swim in it, otherwise rooms were great, clean and comfortable beds, breakfast was good as well, staff was nice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from ComfortInnMorganCity, General Manager at Comfort Inn & Suites Morgan City
Responded 3 May 2016
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We do have 24 hours guest support for Wi-Fi. If you let us know during your stay, We would get tech support on phone and fix the problem. If you consider our apology for your uncomfortable stay than call us 985-300-0032 or give us chance to make your stay enjoyable. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Ramesh Patel General Manager Comfort Inn & Suites of Morgan City, La 985-300-0032
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.