All You Need to Know About the Pool
at Scent of Green Papaya Resort
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Pool & Beach (13)
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Pool review highlights
The pool was nice however the smaller one beside it was very dirty. I don't understand why they only have 1 chair inside the...
... not stay here again - mainly due to location. Pros Nice pools which are well maintained Good sized balcony with table...
... a bit too cold. That's a huge plus from my point of view :) Pool was clean and you could start sunbathing first thing in the...
Most popular question about the pool
Hi, is the pool still closed?
Answer from Florient L
Sep 2019 |
Reviews that mention pool
Write a reviewThe pool was nice however the smaller one beside it was very dirty. I don't understand why they only have 1 chair inside the room and a very small table that can only fit 1 person (this room can fit up to 3 pax). The towels were gross and the bedsheets look worn out.
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Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Helpful
We would not stay here again - mainly due to location.
Pros
Nice pools which are well maintained
Good sized balcony with table and chairs
Lots of loungers around the pool with towels supplied
Breakfast is brought in from elsewhere, so need to advise night before what you want
We had some problems with our rooms and maintenance guy was there promptly to try to fix it.
Only 2 small bottles of water in the room - not replaced daily. Water cooler in restaurant for refilling.
Cons
Plumbing - Our room had no consistent hot water - despite maintenance man working on it; also foul sewer smell in bathroom
Location - walking distance to Alona Beach is about 30 minutes- 10 minutes by free shuttle; Part of road is very rough for walking especially in the dark.
Safe in both our rooms was not working until we advised them.
Overheard manager arguing with another guest. The issue was discrepancy between Agoda and their website about free breakfast for a child who was 3rd person in the room. She was telling guest it was up to him to get it changed on Agoda. Poor customer service in my opinion.
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Green Papaya, General Manager at Scent of Green Papaya Resort
Responded 21 Feb 2020
Good afternoon and thank you for this complete review. Thank you for the pros you noticed during your stay. About the cons, we do apologize for the different problems you did encountered. Problem of battery with the safe should have been noticed before your checking, the information will be added to the check in process. For the plumbing problem, it is something that we are unfortunately always working on, due to local regulation regarding sewer and also during very high season the hot water can supply a lower temperature as you experienced. New solar water heater are to be installed during the year. Now about our breakfast, we do "a la carte'' the day before for a better organisation everyday and be able to serve you in the morning faster. We do all our breakfast on site, only fresh baguette and croissant are served fresh every morning. The walking distance to the beach is a 20 min by feet. The shuttle is a 6 min ride to the drop off place at Alona beach area. ( 900 meter from the resort). We do give plastic bottle only once per check in, for environmental reason we provide a free hot and cold refilling at the restaurant area available 24/7 , it saves around 1100 bottle a month, which is quite important in this country. About Agoda rules, free child stay are for free and without breakfast, like that the corresponding breakfast can be ordered if needed. As a matter of fact, TripAdvisor rules are about your experience in the resort, and not about what other guests experienced or however we settle the rules in our establishment, which are based of years of accommodations. Thanks again for your complete point of view that will definitely help us to add some control upon checking. Thanks again for your stay in our establishment from all he team SOGPR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
We were traveling in a group of 5 friends and rented two rooms from this hotel. I lived in upstairs suite with two of my friends and the room was perfect for us. Large enough balcony to host all 5 of us and the bedrooms were very clean and pretty large. Beds great and quiet place to sleep. In our room the AC was located perfectly so you really can't have a flu even if you forget it a bit too cold. That's a huge plus from my point of view :)
Pool was clean and you could start sunbathing first thing in the morning because the sun is shining right from the morning till evening. Off course there are shade options also.
Breakfast was well organized and good.
Staff was very friendly.
Location was nice, about 7min walk to the beach and there is even a free shuttle service that leaves every 30min.
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Stayed for 3 nights and tried to stay longer but they were fully booked. Loved everything about this place, peaceful, relaxing, great happy staff, the food was also excellent. The pool was great and very well maintained and just a lovely place to sit round to chill. We hired a moped but the shuttle to town is great too. We liked that this had a welcoming feel to it and all in all the accommodation was really comfortable. We moved on to a large hotel Hennan which has turned out to be everything SOGP wasn't!!!!!!!!! We know where we would rather be 😋😋 thanks Yvonne and Michael.
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
2 Helpful votes
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The hotel was at 100% occupancy and we were lucky to get an upstairs room.
The room was exceptionally clean and had everything we needed and all of the rooms faced 1 of the 2 pools. Nice balcony with table and chairs and a washing line. WiFi was good.
Plenty of sunbeds and the main pool was great if you like to swim.
The restaurant and bar were a bonus - happy hour very good prices !
The staff were amazing. Most days they were singing whilst doing their tasks - lovely to see people that seemed to really be happy with their work.
There is a free shuttle, every 30 mins to the beach but you can walk there in about 12 minutes.
(Albeit the first part is on an unmade section of the road) The driver also stopped on a couple of occasions when he saw us and asked if we wanted a lift - really thoughtful.
There is a lot of building work going on in the town.
Gia dealt with our booking and wasn’t phased by all the emails I sent ! Meeting her in person was lovely.
Chesca, Claudine, Mike, Phil all made us have an exceptionally relaxing stay. Check in and check out was excellent - particularly help with our bags and onward arrangements
400 peso from /to airport approx 12 mins.
The only slight downside to our stay was the cockerel next door which crowed constantly day and night. (Hard to believe really !)
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
3 Helpful votes
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Questions & answers about the pool
Answer from Florient L
Sep 2019 |
Good morning. The 2 pools of the resort are open and fully operational. The 5 days renovation ended last week.
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