The first thing to be said about this hotel is that it is very difficult to get to largely due to all of the major road work in the area. It is located on a one-way frontage road and after going around in circles a couple of times, only after calling the front desk did I find out the secret of how to get there. You need to get to the frontage road on the other side of Kellogg and take an underpass to get to the frontage road that the hotel is located on.
Once there, however, we found this to be a quite nice motel, very much on par with the other Best Western Plus hotels we have stayed in. We were in a first floor room that turned out to be fully handicapped accessible. The large bathroom had a wheelchair accessible lavatory and shower as well as a movable shower chair and a hand shower.
The room was well equipped with a refrigerator, microwave, iron & board, nice desk and plenty of electrical hookups. The secure internet worked well and seemed to be pretty fast. The king size bed was very comfortable and the TV got plenty of channels. Room lighting could be improved and the bathroom lighting was very harsh. Replacing the light bulbs with "warm" color temp. bulbs would help a lot.
Complementary breakfast was pretty much the Best Western Plus standard which was good but not exceptional. There is a small indoor pool and a fitness center and a small room that is the business center (which we didn’t use).
Overall, while not the most attractive Best Western we have stayed in, once you figure out how to get to it, it is a perfectly acceptable, clean and comfortable place to stay. It is very well acoustically insulated and though it is right next to the constantly busy Kellogg Street, we didn’t hear any traffic noise inside the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.