I could be wrong but I think we were mostly split into rooms as per the agencies we booked with. There were 8 of us in our party, 3 from The Philippines, 2 from Germany, 1 from China, 1 from USA, and myself from Singapore. Another pax from mainland Malaysia joined us to occupy the 9th bunk bed as I think there were no other available beds available.
We were housed in Dorm Room 11, a 12-bedder on L2 overlooking a beautiful sea of fluffy clouds and an amazing sunset. Each of our beds came with 2 pillows and a duvet well-sufficient to keep us warm. Very glad Laban Rata did a very good job with wind-proofing the windows as cold air doesn't seep through them at all. There were only 2 power outlets in our dormitory so I was thankful for my hefty but quintessential powerbank. There were two communal toilets / showers, one each for male and another for female. Each was equipped with 2 shower stalls and the female's also had 2 stalls of sitting toilets and 2 wash basins. I don't believe there was hot / warm shower during our stay here so some of us did the wipedown via wet wipes and chose to only wash our hair using the icy, cold water.
Our package included 5 meals, 3 of which were served at the restaurant on L1. Laban Rata also offers ala carte dishes and some groceries, and of course, all at marked-up prices. As you can imagine, all supplies are painstakingly lugged up the mountain on the shoulders and backs of ever-friendly and smiling porters; no easy feat! All 3 included meals were buffet-style, with the dinner being the widest spread - including salad & soup, staples and meats, and finally vegetable dishes and fresh fruits.
There were 2 side doors that opened up to spiral staircases on each end of the long L2 hallway. Here, you can catch from a higher vantage point breathtaking views of the endless sea of soft, fluffy clouds circling the mountain. Absolutely stunning! For those wondering if they can take drags from their nicotine sticks, I spotted at least 2x outdoor ashtrays cum dustbins here, the closest being about ±10 feet away from the main entrance of Laban Rata Resthouse. Another was located slightly further up closer to a nearby building. All local employees feed their lungs here btw. And if you're wondering, there is no WiFi connection here.
All the staff at Laban Rata Resthouse and Restaurant were very welcoming and friendly, a common trait of the people of Kota Kinabalu. The whole place was also very clean; perhaps even cleaner than some of the other hotels in the city.
PS: I rated 3 on Sleep Quality only because I only managed to get 2 hours of sleep prior to my summit attempt... and this is at no fault of Laban Rata's; I just had happened to have had a symphony of snores from 3 different pax throughout the night...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.