The best hotel for Sycamore, DeKalb and surrounding area by far! Nancy, Lori, Amber and all the staff treat you like family and do a great job. The hotel is convenient for both cities and is registered in both Chambers of Commerce. It is convenient to everything you need. This Holiday Inn Express & Suites is now being featured on the Planet Fitness Network in DeKalb. I highly recommend staying here!
We arrived at our $189 room which was pricey due to Parents Weekend at NIU apparently to find a broken dresser w/ the drawer face propped against a wall. Grabbed a quick shower to see the rod hanging a bit and the wallpaper pulled off. (See pics). I picked up the desk phone to let the desk know so i wouldn’t get charged for existing damage but no dial tone. So We used the bedside phone and called down- they offered 1,000 points (18-22k is 1 night). Breakfast was typical HI Express the breakfast worker was very nice and kept up with demand well-
Price is a 1 (stayed at better places for half $)
Updates/condition a 3
Staff friendliness a 5
Stayed at this hotel before back four years ago. It is still in good shape, clean and what you expect from a Holiday Inn Express. The fitness center had everything working. We ate at the Texas Roadhouse across the street which was an easy walk.
Not up to the standards of other Holiday Inns.
The queen bed room had enough space to store bags out of the way
Desk was small but had enough space to work
TV had a good selection of channels
Beds were fairly comfortable with both soft and firm pillows
Room had a refrigerator and small microwave
Water pressure was weak for both he sink and shower
Wireless internet usually had good speeds
Air conditioner was terrible. Never kept the room cool for any length of time. Kept shutting off, especially at night
Room was extremely humid and smelled
The one time I had housekeeping clean my room, they decided to help themselves to one of my bottled waters that were in a six pack.
Where I’m from out east, Holiday Inn express is only one of those places you stay when low on funds - but I had opportunity to stay here in Sycamore on business, and boy was I surprised! The staff was wonderful - attentive, accommodating and aware of those off us on business. My room was great - I had a couch, a kitchenette area, a large bed and a desk. I would highly recommend this as a greT plac3 to stretch your dollar and have a goid central location to this portion of IL.