Date of stay: April 2021
everything was fine until we found condom box on floor by bed , taking shower standing in water told owner would call but didn't , will find another hotel if im in the area again nice area felt really safe
Review collected in partnership with Best Western
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from Soon Han, General Manager at Best Western Atlanta-Marietta Ballpark Hotel
Responded 4 May 2021
Dear kchurch, Thank you for taking the time to share your recent experience at the hotel. I'm truly sorry about your experience and want to sincerely apologize about the inconvenience that you faced during your stay. I want to assure you that your experience is definitely not the norm and I will personally see to it that we retrain our housekeeping staff. Also, I'd like to invite you back so that I can win your business again. If you are in the area, please give me a call so that I can make this right for you. Sincerely, Soon Han General Manager 678-903-8316
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.