I've stayed at this hotel multiple times over the years, but not in the last few. I remember it always being pretty average (i.e. nothing to really complain about, but nothing above and beyond). This ended up being one of my more miserable stays in a hotel in my 11+ years of traveling for work.
About a day into the stay my nose caught a strange smell when I was sitting on the side of the bed. I thought it was my clothes or shoes since I'd just been in the gym but after giving them all the smell test, I determined it wasn't me. Then I got a little lower and realized that the carpet stunk. There were stains in several places in the room and in general the carpet was filthy. I went ahead and moved away from that spot and went to sleep. The next day I noticed the smell a lot more; so much so that I smelled it while laying in the bed. I then recognized it as being the smell of stale urine. I decided to check out Trip Advisor reviews for the hotel, and I came across one from just last month where a guest complained about their room smelling like urine, addressing it with the front desk, and them seeming to already be aware of it but still putting a guest in the room [see 09/11/17 review by N9367EJmatthews]. I'd be willing to bet that this was the same room and they've yet to THOROUGHLY address the problem (i.e. shampoo or replace the carpet). Which just shows they don't give a rip about the guest, just making sure that room is bringing in money. The rate happened to be $166/night by the way which is ridiculous for this hotel. In another review, a guest also brought up the astronomical rate and received a reply about it being "peak season" for the area with Oktoberfest, leaf watchers, etc. So there's that. Being that I've spent nearly 1,000 nights in Hilton properties over the past 11 years, I can say that this hotel during peak season is worth about $89-99/night and during their peak season about $119/night TOPS. But if it's market driven then there is folks like me that paid $600 for a three night stay. Won't happen again. If I'm back in the area for work I'll drive 30 minutes to the new Hampton in Lavonia or to the Hilton Garden in Gainesville.
After realizing the smell was pee and seeing how filthy the carpet was I was grossed out to walk on the carpet and pretty much be in the room. I kept my shoes on until it was time to go to bed. I ended up stuffing one of the bed comforters onto that spot to try and mask the smell which worked pretty good. So just a heads up...they probably put it right back on the bed. If your duvet smells like pee now, that's why. This pee smell and nasty carpet stressed me to the point that the filthy casing on the bathroom door, the dirty light switch in the bathroom, the children's toy blocks under the edge of the bed, and the super loud AC and fridge weren't even that big a deal.
If I hadn't been halfway through my stay and my stuff wasn't scattered all over the room, I definitely would've asked for a different room. Instead I just want to warn future travelers that if you are in this room, and you smell urine, then they continue to slap the guest in the face and book this room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from hamptoncornelia, General Manager at Hampton Inn Cornelia
Responded 3 Nov 2017
Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues, and hope, that the next time you’re in the area you’ll visit us again and experience a higher level of customer service. Thank you again for your comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.