Had a very good weekend at the beach. Hotel with reasonable prices . All available amenities are carefully maintained. The alliwance to use the amenities of the neighbor hotel Hilton garden inn is unusual but cool due to the fact that the sun is longer available in front of the bar shack than behind the massive construction .
Really the only thing which needs some more maintenance love is the gym. Loose and shaky equipment not working properly.
The staff is very helpful and friendly and goes out of their way. We checked in very late upon arrival and we were given a room that was not desirable. There were red stains all over the carpet and I stepped in something sticky the next morning so I went down to ask to be moved or check out if they couldn't move me. They moved us up to the top level in a very clean room later that day. After a rough start, the rest of the trip was fantastic! The food is very good right there at the resort, the pool is warm and fun with a DJ and music during the day, the beach is gorgeous and overall no real complaints other than a less than perfect room the first night.
We rented a car and drove over to Destin a few times to eat and shop. Parking was free and there was plenty available.
The gym is a little small but luckily when I was there only one other person was working out so it was fine, but there really isn't room for more than about three people to work out at once comfortably with COVID. It's just a very small area to keep distance.
The beach is stunning, but the beach chair rentals are OLD and rickety so we chose not to rent them and just put our towels on the sand and spent most of our time in the water. The rentals are a third party and not related to the hotel but I suggest they hire a new company or ask them to update the beach chairs.
Overall, the resort is great. It's in a great location, great vibe at the pool, great food and really great customer service.
...lazy river! I really enjoyed floating around the lazy river on the tubes they provide. Very relaxing and well landscaped with beautiful flowing waterfalls to float around. The white sand beach is as good as you’ll see anywhere in the world. They provide lounge chairs under umbrellas on the beach. Very nice! Rooms were clean and staff is friendly. Gym is small but good enough. The stationary bike doesn’t work. Says a key is stuck. But who needs to be working out when you can lay around on the beach in paradise!
You're reading great reviews for this place because it really is great. Its so much more than a hotel with its location and the multiple amenities it has to offer. There is only one complaint that I have and thats my own fault for not paying attention. There's a $50 incidentals charge for each day that you're there. I imagine that was made known to me when I checked i and when I initialed and signed the paperwork. However, I had just spent 12 hours in a car with three cranky kids and all I wanted to do was get my room key and get to the room to change and be on the beach. It would have been nice to know at the beginning as the individual checking me in just told me to sign. Obviously we got the money back after I double checked with the front desk the next day, but it was a bit frustrating. For those of you planning to go to this resort here are a few tips:
Don't eat the breakfast buffet especially if you've got kids. It cost alot. We always ordered off the menu and the kids ate free. Lunch/dinner menu was great and the food was much bigger, fresher, and tastier than I expected. The bar was perfect too. The drinks not too expensive and it was great being able to sit pool side and enjoy a drink. We loved the pool, after being on the beach for three or fours hour the pool was very refreshing to come to. Especially, when there is nothing but seaweed washing ashore. The hot tub was super refreshing and even the fitness center was great.
Being able to watch a movie pool side with our kids was great too. It was the perfect end to the day. I'm glad we came and plan to return next year!
The staff were amazing, the views were amazing. I love everything about this place. The rooms were unreal! This place offers everything..bar, shopping, gym, pool, restaurant. I would never stay anywhere else in Fort Walton beach. Made the mistake of not reserving a room, and the staff went above and beyond to help me, and I ended up getting two rooms on a whelm. I would recommend this place to EVERYONE!