Love staying here! Plenty of room in our cabin for our two dogs to hang out. Very relaxing atmosphere and great location. The staff are friendly and go out of their way to make sure you’re happy. Nice pool area to unwind and cool off. We will definitely be back. Special thank you to Robin!🙂
We were so excited to stay here. Upon arrival I was taken back as to how curt and rude the lady at the desk was. Absolutely not friendly AT ALL. Any question I asked, she was short and was not interested in sharing all the things Pine Key has to offer. The cabin we stayed in had an amazing location but was so dated. Every thing I read said it had been remodeled? No amenities at all in the kitchen. No salt, pepper, coffee...nothing! The pan I went to use was dirty. The grass around the house boats smells terrible and it seems as they are not making an effort to clear it to get boats through. Pool area was nice. Sad really. Such an amazing location with so many possibilities.
Before we even arrived, we experienced top notch personal service! Friendly and helpful.With tips from staff & the ever wonderful, Robin, we were able to plan more efficiently. Highly recommend staying on A floating cabana! What fun. Very nicely decorated with all amenities. Grill was nearly outside our door - chicken and shrimp on the Barbie!! Almost forgot the pool.Salt water and impeccably clean. We enjoyed a quick dip every night. There were chairs strategically placed along the beach for our pleasure. The young adults with us rented kayaks
We can’t recommend highly enough this quaint place. The staff is like family.
Short Labor trip with hubby and 2 boys 11,12. Stayed on house 1 bedroom and bath. Very clean and well maintained. Store had all the essentials needed. Rented a boat that was docked at our houseboat when we arrived. Very convenient to ocean and gulf.
Good fishing off dock and bridge to No Name Key. Pool was open. Will stay again.
Prices are average.
We had an amazing time our kids loved seeing the deers and the pool. It's was quiet and relaxing that's exactly what we were hoping for. The lady from check-in was amazing she was very informative, and really nice however when checkout came the lady in the office was just very unpleasant. She seemed annoyed when I asked about the water rentals I was interested in a specific one and she stated that the one I like was the one with a loft that kids are not allowed. I was really unhappy at this moment as I have two kids and I felt like she was bothered that children were around. I wanted to see it but decided not to ask. Then when I asked if there was anywhere I can use a hose to wash my boat she rudely said there's a hose right there. As my husband was going get the hose the lady walked out she keep watching us and it made us really uncomfortable so we didn't use it. The time there was nice but I didn't like our experience when leaving I'm not sure if we will return. Customer service is important to me and makes an impact on if we will return.