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All You Need to Know About the Rooms
at Mill House

Room/Suite (5)
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Guests1 room, 2 adults, 0 children
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Room review highlights
We were lucky to be able to book a room at the last minute during Carnival week and very pleased with the room allocated. The...
... what can only be referred to as the broom cupboard, a single room that is very small. I was told at booking that I would have...
... I been on my own, it would have been quite unsettling. The room was fine although a bit tired. The gardens were definitely...
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Bev B wrote a review Aug 2015
North Walsham, England, United Kingdom11 contributions6 helpful votes
We were lucky to be able to book a room at the last minute during Carnival week and very pleased with the room allocated. The bed was comfortable, bedding and towels clean and fresh. en-suite bathroom was clean and tidy. The short walk to The Globe for breakfast was fine and the food on offer was delicious. There was a good choice of cereal, dried fruits,juice, yogurt and fresh fruit We were able to make our own toast with extra butter and jam/matmalade available. The staff were polite and helpful. Mill house is in a great position for walking to the quay and to the beautiful Staithe Street. We love Wells and would return to Mill House. Thank you.
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Date of stay: August 2015Trip type: Traveled with family
Room Tip: Rooms at the back overlook the large garden space
Value
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Andy73Herts wrote a review Jul 2015
27 contributions1 helpful vote
I stayed here recently in what can only be referred to as the broom cupboard, a single room that is very small. I was told at booking that I would have to walk to the Globe for breakfast, but it's not fun in the pouring rain. I agree with another comment about stingy butter, only enough is given for one and slice, if you want more you have to keep asking, which gets tiresome. I didn't find the Globe waitresses to be all that attentive, being ignored when waiting to be seated and taking ages to take my order when only a few other people were present, are 2 examples. The Mill house is looking tired and needs updating, the garden is a mess, no idea what the gardener does all day. I have to say that I won't be staying here again, even though I have stayed here a few times before.
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Date of stay: July 2015Trip type: Traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Nigel99 wrote a review Jun 2015
Dereham, United Kingdom147 contributions7 helpful votes
My twin sister and I booked this for our birthday treat after looking at the website. On arrival we were disappointed to find that all was not as we expected. Although we had been informed after our booking that we would have to take our breakfast in a separate building, the pub down the road, when we arrived we found the absence of any staff on site to be a bit disconcerting. Had I been on my own, it would have been quite unsettling. The room was fine although a bit tired. The gardens were definitely not as shown in the photos on the website, very much work in progress.

Breakfast, which was much looked forward to, was not at all up to scratch. Coffee was cold, toast consisted of two small pieces each and had to be requested. On top of that the whole fried breakfast was served in a bowl which made eating it an unnecessary chore. The breakfast experience was further ruined by loud music piped through the room. Despite requests for it to be turned off or down in volume, we were told that "it was not policy to allow that".
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Date of stay: May 2015Trip type: Traveled with family
Value
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from TheGlobeatWells, Owner at Mill House
Responded 22 Jun 2015
I am sorry that you had such a disappointing experience with us. I have to be honest and say that in theory you should have been told about breakfast being served around the corner when you booked, not afterwards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mike-from-the-UK wrote a review May 2015
London, United Kingdom31 contributions25 helpful votes
We stayed with friends for two nights in May 2015. Unfortunately not all details are as shown on the website http://www.millhouse-wells.co.uk/

Breakfast is not served in the house, it is served in a nearby hotel. We were only informed after paying a 50% deposit. Luckily it was not raining either morning. The website clearly shows a breakfast room in the house.

The window in our room had no latch, and therefore also slightly ajar. A previous review had mentioned this, and the owners had responded to that review but not the statement regarding window security. As well as a security risk this allowed wind to blow constantly into our room. (Picture uploaded)

The website indicates that most rooms have small fridges. Neither ours nor our friends did. Clearly we were both unlucky. Other travellers may want to check beforehand.

The bed was particularly lumpy.

We raised these concerns with staff at the hotel which seems to run the house. The person we spoke to did indicate that the owner would be informed, and asked for a time we would be available at the house. Despite waiting at the house no owner arrived.

Breakfast itself was of very good quality, although strangely some extras seemed to be in short supply. The small amount of butter/jam/marmalade available seemed oddly stingy.

The house is in an excellent location for Wells, a short walk to the quay.
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Date of stay: May 2015Trip type: Traveled as a couple
Location
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from TheGlobeatWells, Owner at Mill House
Responded 19 May 2015
Thanks for your candid review. The website has been updated for some reason this was missed. We introduced the changes to breakfast some months ago and believed we had informed all guests of this change, apologies for not catching you with the information. This change however, has been very successful and guests have been very happy with the better breakfast offered at The Globe. We certainly aren't stingy with any of our breakfast items, please do feel free to ask for more of anything you need, our team are always happy to accomodate you. The window latch is being fixed, apologies that it was missed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HA20 wrote a review Apr 2015
Nottingham20 contributions22 helpful votes
We had a very pleasant stay with our young baby for one night. I was very impressed with the size of the room (plenty of space to put up our travel cot), the cleanliness and the friendly feel of the room. I would just recommend looking at the security of the window though as the lock wasn't working properly (I'd have worried leaving things in there if staying more than one night). I'm sure that can be rectified easily.

The breakfast was fantastic. They were able to provide me with a full vegetarian breakfast which doesn't happen everywhere. My husband said his was also very good and every item on the plate was hot. The waitress was really attentive and offered to get us a high chair etc.

Overall, good value for money.
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Date of stay: April 2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from TheGlobeatWells, Owner at Mill House
Responded 29 Apr 2015
Thanks for your lovely review, i am so pleased you enjoyed staying at Mill House and that you enjoyed every mouthful of your breakfast! The team are always warm and welcoming and i am glad that you had a lovely time with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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