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All You Need to Know About the Pool
at Hyatt Place Tempe/Phoenix Airport

Pool & Beach (8)
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Guests1 room, 2 adults, 0 children
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US$93
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US$93
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US$103
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Pool review highlights
... staff is very friendly and ready to help. I also enjoyed the pool and morning breakfasts. Extra bonus - the friendly shuttle...
... and quality of staff is excellent. Small/medium outdoor pool is great for kids. 2 years in a row we have stayed here in...
... was adequate. Mostly cardio machines. Rooms very quiet and spacious. Outdoor pool looked nice although I did not use it.

Reviews that mention pool

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CYJ483 wrote a review Oct 2019
Chicago, Illinois6 contributions1 helpful vote
The hotel is very comfortable with spacious rooms. The staff is very friendly and ready to help. I also enjoyed the pool and morning breakfasts. Extra bonus - the friendly shuttle bus drivers that are ready to take and pick up passengers.
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Date of stay: October 2019Trip type: Traveled with friends
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from HPTempeGM, General Manager at Hyatt Place Tempe/Phoenix Airport
Responded 30 Oct 2019
Dear CYJ483, Thank you so much for taking the time to share this great feedback with us. We truly appreciate you choosing Hyatt and our staff will be thrilled to hear you had such a great experience. We look forward to welcoming you back on a future visit. Best regards, Jennifer Lewis General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jetdog9 wrote a review Oct 2019
2 contributions
Condition of hotel and quality of staff is excellent. Small/medium outdoor pool is great for kids.

2 years in a row we have stayed here in October to support a family member doing the Ironman AZ 70.3 race. Lots of athletes and supporters stay here for the weekend. The hotel is right on one of the corners of the bike route. It's just close enough to center of event to be walkable and just far away enough that you don't have traffic/congestion concerns.

Food at the hotel is very good considering it's a hotel, not a restaurant.

Shuttle service to/from airport and about town is great.
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Date of stay: October 2019Trip type: Traveled with family
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from HPTempeGM, General Manager at Hyatt Place Tempe/Phoenix Airport
Responded 23 Oct 2019
Dear jetdog9, Thank you so much for the great feedback regarding your stay with us! It is always a pleasure for us to host the Iron Man competitors and supporters every October and November and I'm glad to hear you've had a great experience both times you have stayed with us. We look forward to seeing you again on your next visit! Best regards, Jennifer Lewis General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kerry Z wrote a review Oct 2019
Seattle, Washington17 contributions10 helpful votes
Very nice hotel. Breakfast was very good and had items not on standard bars. Staff was very good and had a shuttle that could take you to places other than airport. Fitness facility was adequate. Mostly cardio machines. Rooms very quiet and spacious. Outdoor pool looked nice although I did not use it.
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Date of stay: September 2019Trip type: Traveled on business
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from HPTempeGM, General Manager at Hyatt Place Tempe/Phoenix Airport
Responded 3 Oct 2019
Dear Kerry Z, Thank you so much for taking the time to share your feedback about your visit with us. We truly appreciate you choosing Hyatt on your visit to Tempe and we're so glad you enjoyed your stay. We look forward to welcoming you back on a future visit. Best regards, Jennifer Lewis General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Joan B wrote a review Jun 2019
Sierra Vista, Arizona41 contributions7 helpful votes
In a nutshell this is a great location convenient to anywhere in the Phoenix area for shopping, dining and sightseeing and the perfect location to begin or end a trip from the Phoenix airport. The breakfast is always quality with a good variety of food and beverage, in a pinch or in desiring not to travel to a local restaurant for lunch or dinner, the Hyatt has a wonderful menu of quality food to please any pallet. The staff is tremendously caring and makes you feel like staying here will be money well-spent as you enter the front door. Nice gym and pool, good area around the hotel to stretch the legs, great room and bed to relax and recover from any journey. Very convenient to the airport.
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Date of stay: June 2019Trip type: Traveled as a couple
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from HPTempeGM, General Manager at Hyatt Place Tempe/Phoenix Airport
Responded 25 Jun 2019
Dear Joan B, Thank you so much for taking the time to share this great feedback with us! We truly appreciate you choosing Hyatt and we're thrilled to have exceeded your expectations. I am excited to share your comments with my team and we look forward to welcoming you back on a future visit. Best regards, Jennifer Lewis General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JayDingler wrote a review May 2019
Edmonton, Canada55 contributions14 helpful votes
Checked in for one night after a late flight to Phoenix using my points. Room was okay and left early the next day. On my return about 7 days later I booked another night here before flying out and could spend a bit more time here. Before I share my review I want to give kudos to the staff, they really are great there. Although this hotel has been "updated" at some point it really isn't worth the rates they command at all. I wanted some fresh air and went to open the window on the 2nd floor. Much to my surprise there was no lock or any way to fasten the window from intruders. There was a piece laying loosely behind the window that should have been fastened to prevent the window from sliding. The window itself didn't even latch firmly to keep it locked. Then below the window next to the AC unit was painted wood or drywall that was really dirty and tacky. We also tried using the tiny pool but with the constant air traffic directly overhead, it was tough to be there long. Also before we could use it, I personally had to get the pool net to clean the leaves and debris myself before we could use it. Unfortunate experience as we generally like the Hyatt properties. To make it all worse they didn't credit me points for my first night stay, and after two request for missing points I received an email (are you ready for this?) saying; "we received your request and have taken care of it". I'm thinking okay great, so I login to my account and nothing has changed. I send emails again but you can't reply and create a dialogue with someone now. Finally I found some other email addresses and now they want to know what dates and which hotel it was I was staying at. I have filled out a missing points request form twice already...
What's happening Hyatt? It used to be so good, professional, and customer oriented.
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Date of stay: April 2019Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from HPTempeGM, General Manager at Hyatt Place Tempe/Phoenix Airport
Responded 9 May 2019
Dear JayDingler, Thank you for your review. I apologize that you did not enjoy your stays with us. We have had our maintenance team address the issues you expressed. I did check both stays that you had with us this year and both nights were booked on points so you would not receive points for your stay as you did not pay for either stay with us this year. I went back an entire year and do not see any previous stays with us so I am not sure which stays you are requesting points for. If there is a question you have about points, please call the hotel directly and we can assist you or help clarify any questions you may have. It sounds as though you are emailing an accounting department instead of speaking to us directly. We would be more than happy to assist you if you have the opportunity to call the hotel. We hope you will continue choosing Hyatt for your future travels. Best regards, Jennifer Lewis General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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