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All You Need to Know About the Rooms
at Crowne Plaza Shanghai Harbour City

Room/Suite (57)
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Guests1 room, 2 adults, 0 children
US$112
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Room review highlights
... the hotel has friendly staff, check in and out was easy. The room was clean, bed was good and breakfast offered asian and...
... As to the food... OMG it’s 3 star at best. Don’t get the room service express menu, the una-don was worst I have ever had,...
... how ppl complain about location. Check map before you book a room. It’s a lovely, long walk from subway. Took a detour to get...
Most popular question about the rooms
Do you have air purifiers / air filters in the hotel bedrooms?
Answer from Bill I
Mar 2015 |
As far as I'm aware they don't but this hotel is about 40 miles from Shanghai so pollution is not as much of an issue.

Reviews that mention rooms

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Ronald3D wrote a review Aug 2020
Shanghai, China317 contributions137 helpful votes
Hmmmm.... not sure how to start or what to write.... this time.... Well the hotel has friendly staff, check in and out was easy. The room was clean, bed was good and breakfast offered asian and western food at ok-isch level. But... ues here is the but.... the hotel is in middle of nowhere, so bring a car. The german type restaurant was close and thus only two dining options left.... If you like to swim, you must bring a swim cap (obligation) or you have to buy one for about 90-100 rmb. There are exact 12 sunbeds near outside pool, with no mattras on it and guess what.... all occupied.... so think before you go, enjoy being isolated or bring a car and go explore.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Zhu Philip, 总经理 at Crowne Plaza Shanghai Harbour City
Responded 2 Aug 2020
Dear guest, thanks for staying with us at Crowne Plaza Shanghai Harbour City. As the first and the only island hotel in Shanghai, Crowne Plaza Shanghai Harbour City is sitting on the South Island of the scenic Dishui Lake, Harbour City, Pudong, Shanghai. Thank you for taking the time to tell us about your experience at Crowne Plaza Shanghai Harbour City. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DJXuan wrote a review Dec 2019
Taipei, Taiwan74 contributions30 helpful votes
The hotel gives a great first impression, situated on an island in a man made lake, it feels like a world of its own. The lobby looks like a futuristic hunting lodge and the layout of the hotel is like a spaceship, with design elements to match. However the charm wears off when you start to look at the details, which is decidedly four star. As to the food... OMG it’s 3 star at best. Don’t get the room service express menu, the una-don was worst I have ever had, and I have a high tolerance for traveler food.
The location and the many event areas it has makes it a good choice for corporate kickoff events or team buildings, but frankly I can’t think of other reasons I would want to stay there personally or with family.
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Date of stay: December 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Philip_Zhu_SHGWR, 总经理 at Crowne Plaza Shanghai Harbour City
Responded 19 Dec 2019
Dear guest, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SHANGHAI HARBOUR CITY. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ChinAnna wrote a review Jun 2019
Shanghai, China797 contributions52 helpful votes
+1
2 adults + 6mo baby.
Hotel if very far from downtown, which we knew about and I don’t really understand how ppl complain about location. Check map before you book a room.
It’s a lovely, long walk from subway. Took a detour to get food from papa johns, then went back to the lake and enjoyed little picnic.
Hotel can certainly fix welcoming sign, some letters are missing... gives bad impression.
Check in process was reasonably smooth, except they forgot to mention deposit and went straight to charging it. ( tho we received some drink coupons for “inconvenience”)
We had special request a-la baby crib, which was provided. Thank you
Room was clean and lovely, balcony with garden view. ( didn’t regret garden view as lake side seemed quite windy). Room D331- bathtub is leaking (in case if hotel reads it, forgot to tell them when were checking out). Bed is big and comfy.
Good breakfast, they did their best to get some extra clean veggies for the baby ( not seasoned or anything).
Children’s playground located inside the restaurant, which is convenient for parents with older kids.
Unfortunately weather wasn’t in our favor, so outdoor pool was too cold to swim, indoor one actually required swimming hats (???) so couldn’t enjoy it either.
They had some activity by the pool in the evening with free snacks and singers- very lovely. (Saturday)
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Date of stay: June 2019Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Tim W wrote a review Apr 2019
Rowley, Massachusetts8 contributions1 helpful vote
I stayed here for a business meeting at a nearby university. This is no where near to downtown Shanghai if that is your destination. The hotel is on a man made lake , and the whole area appears to be a major development project to fill in marshland for housing and tourism. There is a lot of construction happening and a lot of empty, modern, and partially finished highways near the lake. It took me one hour to walk to the university, so I was very reliant on the bus service provided by my meeting organizers. If you want to go anywhere beside the hotel, the nearest shops and restaurants are 1/2 hour away by foot!

The hotel has an outstanding breakfast buffet with plenty of eastern and western selections. The fitness room is ok and generally always open but unstaffed before seven a.m. I think. The room was also too hot for working out.

The food at the restaurant where breakfast is held is good. There are good selections of beer, wine, and liquors.

The hotel is part of its own land jutting into the lake. Room corridors are a bit post apocalyptic — very modern and expansive but with few people.

Rooms are good and spacious with an iron, coffee and tea, and a fridge. There’s a large bathtub in the bathroom.

Service was great but few staff had good command of English.
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Date of stay: April 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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brian c wrote a review May 2018
Port Charlotte, Florida65 contributions16 helpful votes
Only stayed here because airline put me up here after cancelled flight.
Room smells like smoke.
The restaurant buffet that the airline comps only has scraps out. The hotel is isolated so no place else to go.
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Date of stay: May 2018Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Questions & answers about the rooms

Joanna E asked a question Mar 2015
Newcastle upon Tyne, England, United Kingdom78 contributions66 helpful votes
Do you have air purifiers / air filters in the hotel bedrooms?
Answer from Bill I
Mar 2015 |
As far as I'm aware they don't but this hotel is about 40 miles from Shanghai so pollution is not as much of an issue.
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