Date of stay: February 2018Trip type: Traveled with family
This was my first stay at OYO. Visited with my parents and we booked 2 rooms at Reliable Inn for 2 nights. This was the only hotel which was reasonable in Kolkata, had decent reviews. Hence, we decided on it.
The reception was not professionally managed. The rooms were small, and in one room the fan was not functioning. The hotel also refused to repair the fan as there was A/c. The other room did not have a ceiling fan and instead has a standing fan. Basic supplies of soap, towels were provided, which were reasonable clean. Corridor cleaning was not managed discreetly and often got in the way of guests.
Breakfast was limited, however they were open to making omlette if requested. food was served paper plates and cups which was quite shabby. There were no proper tables to eat and chairs were simply arranged in a line. The whole reception area was not well maintained.
I would suggested you go for this only if you are looking for a budget option, something close the area in which you have work and also if you intend to come only for a night's sleep, and be busy the rest of the day.
Room Tip: Check all the amenities in the room are functioning, before you move into the room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.