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All You Need to Know About the Rooms
at Recanto Cataratas Thermas Resort & Convention

Room/Suite (483)
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Guests1 room, 2 adults, 0 children
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US$64
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Room review highlights
... their older property. The newer property has very spacious room and of very modern design but they only serve breakfast at...
... At check-in, which was around midnight, they gave me a room with a terrible View and a nonworking air conditioner. The...
... The rooms are modern but our son booked a very expensive room for his family and the room way very sub-par, after a...
Most popular question about the rooms
Hi, This hotel says that guestrooom has private spa tub. Is the spa tub in the bathroom ? I am going to stay in suite master double or single. Thanks.
Answer from Irianne_Holler
Dec 2015 |
Dear freestrong, Thank you for your contact! Our master suite has a bath (jacuzzi) for 02 people. But not in style "spa tub." ...
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Reviews that mention rooms

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Jamie Q wrote a review Mar 2020
Moreno Valley, California93 contributions16 helpful votes
We stayed 3 days as a tour group during our visit to the Iguazu Falls on Brazil and Argentina side. We first stayed on the older resort building and then on the adjacent newer building. Their dinner buffet was super delicious and excellent at their older property. The newer property has very spacious room and of very modern design but they only serve breakfast at the time. Their swimming pools are a place to hangout. Staff were also friendly and accommodating. I had an encounter with a couple of friendly young bellboys named Renadson and Alan who referred me to a shop across the street to get something I needed at the time. I had fun chatting with them. I found out they loved and knew American music and their artists.
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Date of stay: March 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Recanto-Cataratas, Departamento de relacionamento at Recanto Cataratas Thermas Resort & Convention
Responded 23 Mar 2020
Greetings Jamie!! We are grateful to receive your review and happy to know that you enjoyed our facilities and that you felt welcomed by our service. We hope to be able to host you again soon, so that you can enjoy even more special moments in this piece of paradise that is our resort. Our best regards! Lorine Roters Guest relation - Recanto Cataratas Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pattayainsider wrote a review Mar 2020
Las Vegas, Nevada1,016 contributions896 helpful votes
+1
Generally very nice place, just a few minor issues. At check-in, which was around midnight, they gave me a room with a terrible View and a nonworking air conditioner. The second room which was the only other one available had no View but a good air conditioner. We were tired at that hour and that is all we could accept. That room was smaller than what we had paid for but it was clean and quiet and everything worked. The Wi-Fi I was excellent. And they did have CNN in English.

I notice some reviewers did not like the food, but I can tell you the dinner buffet was excellent. The food was fresh and there were lots of choices and it was a beautiful big restaurant. The breakfast was quite simple but they had all of the basics. One thing that sort of borders on fraud is they have the word thermal in the hotel title and I have no doubt that the pool water was not thermal. I believe it was just regular natural water and they think the word natural means thermal. In other words there was no chlorine in the pool. There were also no signs about anyting thermal and no one could answer a question about it. Regardless, the pool was nice and the staff were all very friendly.
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Recanto-Cataratas, Departamento de Relacionamento at Recanto Cataratas Thermas Resort & Convention
Responded 9 Mar 2020
Greetings traveler, thank you for taking the time to evaluate us. We are honored to have chosen us as a destination, for a lodging full of all the comfort and leisure you deserve. There are some points in your review that we believe deserve clarification. We are sorry that you did not like the view from your apartment. In our resort we offer several accommodation options ranging from 27 to 65 m², the premium suite category is the only one where the pool view is guaranteed at the time of booking, the other room options are subject to availability. In our resort we constantly invest in the comfort of our guests, and we are pleased to note that you have enjoyed our cuisine, as well as all other details of your accommodation. We are professionals and work seriously, our resort meets several criteria and standards to be considered 5 stars. Our pools are thermal, as they are supplied with water from the Guarani aquifer, which is a huge aquifer that covers parts of the territories of Uruguay, Argentina, Paraguay and, mainly, Brazil, occupying 1,200,000 km². Particularly about the pools, here is more information: Extraction point: (Recanto source) depth 700 meters (groundwater, Guarani aquifer) Location of the well: close to the tennis court. The water comes out of the fountain with a temperature around 28 and 32 degrees. Natural water does not even receive a chemical treatment. For not receiving even a chemical product it is emptied 3 times a week, where it is washed And again filled by pumps, time 7:30 am, after filling, it is at the natural flow rate of around 20,000 liters per hour Thermal water is used only for bathing, and after it passes through the pool it passes through filters and is thrown into a stream that leads to the Iguaçu River, returning to nature. Pool: depth 1:30 Water volume 1,250,000 LT Children's pool: 0.40 cm depth Thank you for giving us the opportunity to clarify these points. We hope to have the opportunity to host you soon, so that you can enjoy our facilities, in a warm and special stay. Sincerely, Lorine Roters Guest relation - Recanto Cataratas Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prariedave327 wrote a review Jan 2020
Saskatoon, Canada62 contributions53 helpful votes
This property is designed for families with children as they offer lots of amenities and activities. The rooms are modern but our son booked a very expensive room for his family and the room way very sub-par, after a lengthy visit to the front desk he was upgraded to a room almost twice the size with a much nicer view, more in line for what he paid for his room. He purchased the breakfast and dinner and the food was buffet style with few selections and of average quality at best, except for the first night when the BBQ restaurant was opened and the food was very good. It was only opened for the 1 night of his 5-day stay, and in typical Brazilian style it was going to be closed for the next 10 nights? Do not buy the dinner option at this property as there are many other options in the city. The property is a little isolated and they are expanding so next year the pool area could get crazy busy. The check-in staff was helpful but, as the resort has a large number of rooms there can be a huge line up at check-in time. The pool area was very nice and is accurately depicted on their website. The pool was a little green probably due to a large number of people in it, including children and I saw very few use the provided bathrooms which were not easily accessible. Great for children but there may be better choices or the price.
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Date of stay: January 2020
Room Tip: Pay for pool view rooms , but beware, you may not get one.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Recanto-Cataratas, Assistente de Relacionamento at Recanto Cataratas Thermas Resort & Convention
Responded 27 Jan 2020
Dear Prariedave We would like to thank you for taking the time to help us realize our strengths and points for improvement because through your compliments and complaints we are able to improve our services more and more, to serve you better. We are so sorry that the service you received did not meet your expectations. To resolve these inconveniences, we forward your comment to the corresponding sectors. We hope to have a chance to serve you again, to change this first impression in order to restore your confidence in us. Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pating wrote a review Dec 2019
Vancouver, Canada130 contributions55 helpful votes
Very nice hotel with suites. Nice pool area, clean, big rooms. Buffets - breakfast & dinner were excellent. Lots of food choices - variety of meat, pasta, salad, dessert. Lots of amenities like spa, pool, billiards, bowling, tennis, ping-pong, football. WI-FI was sometimes slow but mostly good. Reception staff need more training in customer service. It felt like we were intruding whenever we asked some questions. Customer service was definitely lacking. However, our experience with the Dining staff was good. I rated this place as Very Good because I came here for the resort hotel and I didn't care much about the staff at Reception.
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Date of stay: September 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Parin J wrote a review Nov 2019
Thornhill, Canada103 contributions26 helpful votes
Very nice reception area. Room small with a tiny bathroom in which you can hardly move. Dining room doesn’t open till 7:30 pm. Staff was very friendly. Nice buffet but the food was.cold. Large breakfast buffet. Pool side restaurant.- ordered cheeseburger-thought would be served with fries -was served with chips
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Date of stay: November 2019
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Questions & answers about the rooms

Answer from Irianne_Holler
Dec 2015 |
Dear freestrong, Thank you for your contact! Our master suite has a bath (jacuzzi) for 02 people. But not in style "spa tub." The spa service is offered, but separately. More information on telephone +55 45 21023083 (talk with Bernadete). Regards,
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