The literature my spouse and I received from the tour company that booked us here for two nights during a private tour of Brazil stated it was located in downtown Foz, It was an odd, unattractive location, although it was quite close to the mall--if that area is considered downtown.
We flew in from Rio, but our room was not ready when we arrived, so we had to wait in the lobby. The reception staff were not friendly (one woman in particular was quite rude)--it was not a good beginning.
We stayed in room 126, which was located just off the elevator. It had two queen beds, a long desk, but no table lamps. As such, the lighting was very poor at night. My spouse and I were shocked to learn that the hotel does not furnish their guests with complimentary water for drinking or brushing teeth. This in a country where you are warned not to drink the tap water???
Later in the afternoon, a rainstorm blew in. The ground floor leading from the elevator and into the lobby leaked in multiple areas, the floors dangerously slippery. I pointed this out to the desk staff that it needed to be mopped up before someone fell, but nothing happened. The floors were still wet and slippery the following morning!
We ate dinner in the hotel, which was a buffet. The majority of the dishes were either overcooked, or distasteful, with the exception of a yellow curry dish. The chef should be fired. The breakfast buffet was also dreadful with runny scrambled eggs. Definitely do not come here for the food.
We would not have chosen to stay here if we had had a choice in doing our own booking, and we would never stay here again.
There are some nice things about this hotel the foyer and entrance looks nice. The breakfast is good.
But and this is a big but this isn’t a 4 star hotel. We had room 527 and it wasn’t nice. It looked nothing like the hotel or travels agency picture.
To access the safe you need to get a key lock at reception - chargeable - not sure why a tourist hotel wouldn’t have this as standard.
The room was tired and fittings. No blankets on the beds just sheets. We had to ask for duvets from the posh picture on the website as the blankets in our rooms wardrobe didn’t look nice.
Bathroom was clean but no plug in the bath. The labels on the shower we’re wrong so you had to point to cold to get hot water - a cold shower to work that out.
Plastic cups in the bedroom not glasses - none on the second day - chambermaid asked reception to send them up they never arrived.
Tv turned to odd channels unable to scroll up you had to put two numbers to get the channel to change
But the worst was dinner. It’s very badly served for restaurants locally and early starts mean your a bit stuck.
First time club sandwich and burger was bad we left them in finished. Someone needs to check outvote recipe for a club sandwich as it wasn’t what we got.
Dinner second night was steak my well done was raw it went back and came back hot but the chips and rice were now cold. They went back and chips were hot but rice wasn’t.
Honestly I gave up complaining. I won’t be back and clearly they know that as all we got from receptionist Shelia on check out was a sorry.
Avoid if you can it’s really not worth it.
Pictures below are the blankets and the rooms and the bathroom
We made a trip to the the waterfalls for 3 days and booked a hotel for this in advance (Salvatti Iguassu - told to be 3* and it was so horrible that we just used the internet there to find anything else) - we found the Continental Inn available and felt like getting from hell back to heaven or at least close to....
After a horrible impression of the hotel before the Continental Inn had nice rooms, English speaking stuff at the reception (the guy always told his English is not good, but he was so friendly, helpful and communication was very easy). The hotel is quite central, the rooms are clean and nice, the price is quite acceptable and all in all it was a good deal....
The only small minus: smoking seems to be forbidden in all the hotel - we had a room directly above the entrance hall so that we had a window directly above the roof-top where we smoked at the window being nearly outside... We had to pay a penalty for "bad air"....
A plus: from all hotels in Brazil we were in, this one had the best included breakfast - such a widespread choice and good quality - who doesn't find anything here doesn't find anything nowhere or is 100% allergic - and even for these people there is a choice....
Good quality for not too much money and a recommendation!!!
Our stay was not what we expected. The room needs updating adn the cleaning service más very poor. The sheets were left on the bed folded so we had to make our own beds. A sheet was durty and was not changed. The airconditioner was noisy. Their was work beeing done in the upper floor and it was very noisy. Í will not go back
My stay at Continental Inn was a disaster.
All the 3th floor was under painting process, so a lot of dirty and paint smell was everywhere. At 7:15AM the noise begins with the workers. The air conditioning didn't work, no hot water.... And the manager was surprised when I did my complaint.