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All You Need to Know About the Rooms
at Fairfield Inn & Suites Cleveland Avon

Room/Suite (21)
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Guests1 room, 2 adults, 0 children
US$109
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Room review highlights
... unlike the Courtyard Cleveland Elyria. Staci put us in room 132 and upon walking in the room, it had an odd smell to...
... covid going on. The rooms need help. We had to get a second room, the carpet was damp (a/c leak) missing pulls and knobs, and...
Beautiful & spacious suite with XL bath, Pam is the very best front desk staff, there are more than enough plug-ins in room...

Reviews that mention rooms

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ParaMom_Jenn wrote a review Sep 2020
South Bend, Indiana98 contributions10 helpful votes
The front desk staff was very friendly and helpful. I had cash on hand and thankfully they accept a cash deposit without putting anything on a credit / debit card, unlike the Courtyard Cleveland Elyria.

Staci put us in room 132 and upon walking in the room, it had an odd smell to it. After being in the room for a bit, I realized it was Freon leaking and immediately went to let Staci know. She moved our room to the third floor without batting an eye and made notes for maintenance. The new room was larger, had no wear and tear and had a completely different feel to it.

The next morning upon check-out, it was a breeze other than having the wrong name on my deposit and not putting the new room number on the envelope.
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Date of stay: September 2020
Room Tip: Make sure to get a room on an upper level
Rooms
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Photobond wrote a review Jul 2020
Avon Lake, Ohio12 contributions3 helpful votes
We went for a night away. The front desk staff was great, even with training and covid going on.
The rooms need help. We had to get a second room, the carpet was damp (a/c leak) missing pulls and knobs, and the phone didn't work when I went to call down to see about switching. 2nd room had dry carpets, but also some hair on the bathroom floor. The desk area had spots of food grease on it, and crumbs on the chair. The walls here were very I-can-hear-talking-next-door thin. Overall, not anywhere worth the price, more like a 39.99 motel room.
Do not recommend.
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Teresa wrote a review Jul 2020
1 contribution
Beautiful & spacious suite with XL bath, Pam is the very best front desk staff, there are more than enough plug-ins in room even for 4 people with 2 devises each, staff went above and beyond during the Covid19 to provide safe swimming pool and breakfast! I HIGHLY recommend this hotel. Thank you for an awesome stay!
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Date of stay: July 2020
Room Tip: The suites are awesome- not just two dinky rooms but a real suite!
Location
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rikki F wrote a review Mar 2020
Akron, Ohio1 contribution
This Fairfield is not like any other thr staff is so friendly. And the room are so nice a d beautiful. I recommend hightly to stay here along with a hardy free breakfast. Beautiful stay. The staff is so friendly and kind the hotel is so clean and nice.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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921gamalielh wrote a review Nov 2019
phoenix, United States3 contributions
Corporate travel --> long stays... The minute you get past the front desk, the filthy carpet smell hits you right away. Walk into the room to be greeted by dirty bed sheets and shower curtains full of mold.
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Date of stay: November 2019Trip type: Traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Compass38341500137, Front Office Manager at Fairfield Inn & Suites Cleveland Avon
Responded 7 Nov 2019
Dear 921gamalielh, We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Fairfield Inn & Suites Cleveland Avon, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a VALUED CUSTOMER, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Avon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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