We arrive in low cost terminal in Malaysia and it cost MYR102.10 (1USD=2.8MYR at airport as of this date), using this premier service taxi. Please take a note that you have an option for taxi, and most of times when you line up at Credit/Debit card transaction, they always give you this Higher Rate for the taxi, so I learn, ask them..and DO NOT SHY, and wait and see what the attendant has to say when you just request the regular taxi instead of this expensive one (normal budget will cost variety from 70-80 depending how many passengers and bags that you have).
So they take us to area called Changkat Tambi Dollah where this apartment located. Taxi driver seems not knowing the place, so make sure you have your paperwork handy, and this apartment is located just NEXT to Furama Bukit Bintang Hotel. (side by side)
As soon as we arrive at premises, please take a note that only security that is available there and in case if your driver doesnt call this property, please ask the security to call their office on 8th Floor Room 01. So, finally the agent/concierge that handles this booking greets us, if I am not wrong her name is Ida or Aida, and she is such a sweetheart, she tries to help us to go to the room and tried to inform that if possible we can pay cash instead of the credit card on file. We booked this from a website called Asia Rooms and with a thought that everything is done and good to go, apparently NOT.
It's LGBT friendly...
Honestly, the location is not so bad, you can take train, the nearest one from Imbi station (there is small pathway just across the property to take you to Berjaya Hotel and then the train station, rather than you circle around which will comsume times). It won't take that long to figure this, just see and observe around ya. You can go to Bukit Bintang for MYR1.20 one way for just one or to the next station and all the malls, eateries and shopping are there.
I like the idea that there is 2bedroom and 2bathroom, there is a livingroom and kitchenette also the laundry room. The water pressure is nice, there is warm and cool water to shower, nice refrigerator, is just like home. It's really nice when you travel with family. It's suggested that you bring your own toiletries and towels...
The only thing that bother me is the whole room has such a musky smell which I am allergic to it as well, and my nose starts to become congested and rash. And the information on the wall are written in Arabic and nothing in English. And that office on 8th floor, at 10am is not open yet either.
So, finally they told me that they prefer to receive cash due to their credit/debit card machine or system is not working. Well, too bad too sad, that we have to check out and go to Furama Hotel which is next to this apartment since we don't want to bring those whole lots of cash, draw them from ATM and pay for couples nites and meanwhile all arrangement has been set up according to budget and convenience. What we don't understand, we book it thru website and it's said if they don't hear from us 2days prior departure and card will be charged..., well... I have no idea, no clue, even I feel something in between, only GOD knows.
But yes, if you really really want to stay in this property, make sure what website that you book and make sure you check everything and verify everything. And if possible to get someone in contact for this property that you can communicate such as informing your arrival, what you need and expect. It's not 24hours concierge service and no breakfast as well.
Food is easily found around the area, don't worry.
Now... WiFi, nope...there is no WiFi in your room, you must go to this office at 8-01 to use your Ipad or Laptop to do or work on something which is not conveneince at all.
So, if you are visiting and doing work or on business, this is not the place for you , period!!!.
I am expecting that the customer service experience will be upgraded tho. Like I said, I like the place but there are couple things that need to be addressed which I mentioned above.
Check around another apartment in some website, they also have some attractive rate (cheaper than this one) and premier location just right in the heart of Bukit Bintang.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.