We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All You Need to Know About the Rooms
at Hangzhou Tower

Room/Suite (4)
Book now! This hotel is likely to sell out soon.
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Lock in the lowest price from these sites
Expedia.com
Hotels.com
eDreams
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room review highlights
... the elevators with my bicycle and to keep the bike in my room in the evenings. Comfortable bed, good sleep, not much...
... mid-range and fine-dinning available near the hotel. The room: The room is spacious with 2 super single bed. The...
... shopping mall. The staff were courteous and helpful. The room was luxurious, the bathroom fantastic with a magnificent...
Featured room amenities
Suites
Hot Tub
Room service
Laundry Service
Wheelchair Access
Air conditioning
See all room amenities (10)

Reviews that mention rooms

Write a review
Jeffrey M wrote a review Feb 2018
Suzhou, China195 contributions68 helpful votes
I planned a four-day cycling trip around Hangzhou and brought my full-sized road bike (not one of those tiny folding bikes). I booked the hotel based on location and price not realizing that the hotel is in the middle of a high-end shopping mall with no dedicated underground parking. Staff was accommodating in allowing me to ride the elevators with my bicycle and to keep the bike in my room in the evenings. Comfortable bed, good sleep, not much noise 17 floors up and I frankly never saw or heard anyone on my floor apart from the cleaning staff. Room was stocked with the usual amenities, some of which were available only at additional charge (like imported bottled water and condoms). Cleanliness was good, linens were fresh, plenty of hot water. Convenient location for shopping -- you're in the middle of a mall, which also includes a basement supermarket, should you prefer to self-cater meals. Bicycle or taxi to the West Lake area in 5-10 minutes.

Staff has difficulty communicating in English. Internet was slow. Lots of buffering when streaming video, for example. Television channels for non-Chinese speakers are less than a dozen. Room carpet appears a bit worn.
Read more
Read less
Date of stay: February 2018Trip type: Traveled solo
Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helpful
Share
TiongGhee wrote a review Dec 2017
Singapore, Singapore139 contributions24 helpful votes
The review is based on 4 days stay.

Location: The bus from Pudong Airport to Hangzhou stops about 10 mins away from the hotel.

The hotel is located on the 7th floor of the Hangzhou Tower Shopping Mall Block A. There are a total of 4 blocks of shopping options available for luxury shoppers.

Wulin Square is just across the road. A musical fountain show is available FOC on certain days of the week.

For dinning, there are a variety of budget, mid-range and fine-dinning available near the hotel.

The room: The room is spacious with 2 super single bed. The bathroom offers a separate bathtub and standing shower option.

Free fruit is supposed to be given daily but i received fruits for only 2 days.

Breakfast:
I went to restaurant but did not take breakfast. Priced at RMB50 per person, the breakfast is inexpensive. There is a good selection but it is Chinese style, corn, carrot, water chestnut, etc.

Staff: The staff are friendly. I did not interact with them much as i do not need to stop by the lobby area (7th floor) when i want leave or access my room.

My dislike of the hotel would be lack of view from my room. On my check in day, i was shocked when the hotel staff informed me that my room was cancelled because i arrived at 8pm instead of my stated 4pm. The staff claimed to have given me a free upgrade as compensation though i do not see any different in room and as i have said my room view is the back alley.
Read more
Read less
Date of stay: December 2017Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helpful
Share
briddineen wrote a review Sep 2016
Waterford, Ireland35 contributions9 helpful votes
My husband and I stayed here on a recent trip from Shanghai . The hotel is located on the 7th floor in an upscale shopping mall. The staff were courteous and helpful. The room was luxurious, the bathroom fantastic with a magnificent view . When I contacted reception for help with a kettle that didn't work, someone was sent up straight away and it was sorted.
Read more
Read less
Date of stay: September 2016Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helpful
Share
Laurageear wrote a review Aug 2016
Glasgow, United Kingdom119 contributions47 helpful votes
Stayed here for 4 nights on business.

Didn't really get to explore the area but it seemed ok - Costa/Pizza Hut and lots of shopping centres.

Things I didn't like:

Room was quite small and dirty
Room service was extremely limited - no Western food and random Chinese food
There was a huge cockroach in the bathroom
Staff's English was poor
Room smelled of smoke
Limited English speaking channels

I can't really think of any positives to say about the hotel. I wouldn't stay again.
Read more
Read less
Date of stay: August 2016Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helpful
Share
arul393 wrote a review Aug 2014
Bangalore10 contributions10 helpful votes
I stayed on business for 4 nights in this Hotel. Standard room is small & compact and did not have good ventilation. Smoking smell through AC in a non smoking room. Breakfast was good at 32 floor with Great view of the Westlake & Hangzhou City. Good for a short stay and very close to Wulin Square Metro & Shopping malls.
Read more
Read less
Date of stay: January 2014Trip type: Traveled on business
Room Tip: Chose a room above 16th floor.
Location
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helpful
Share
Response from coco z, General Manager at Hangzhou Tower
Responded 28 Sep 2014
Dear Guest,Thank you for choosing our hotel and thank you for your comment!We hope you have had a good stay with us. We will do our best to make our work better and to make you a well stay.Welcome to our hotel again!Best Regards!
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Previous
12