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All You Need to Know About the Rooms
at The Alley Inn

Room/Suite (6)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... home for the week we were in Hangzhou. Our standard King room was quite spacious, with small refrigerator and hot water...
The standard king room was very spacious, comfortable and well furnished with lots of space to unpack, bar fridge, etc. The...
We got a nice room with a great giant bathtub (no photo, but definitely fits two). The staff were nice and brought breakfast...
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TravelsForMusic wrote a review Apr 2017
San Francisco18 contributions3 helpful votes
+1
This is a very cozy little inn that we found very comfortable; we felt very much at home for the week we were in Hangzhou. Our standard King room was quite spacious, with small refrigerator and hot water pot with green tea and powdered coffee. The bathroom is actually part of the sleeping room, no separation, so no real privacy, but if that doesn't bother you go for it. The bed was firm but quite comfy. As others have said, it is on an alley, so is a bit difficult to find the first time, but also because it is on an alley, it is very quiet....we couldn't ever hear the car horns that are such a constant in cities in China. And although the hotel is only one alley off of the very touristy Hefang St, we never heard noise from that busy site either. Closest subway stop is several long blocks away. There is a large hill right behind the Inn that has nice walking paths that can get you to the very top of the hill (paths start at nearby Wushan Square). All of the rooms are up at least one flight of stairs (some up two flights) and there are no elevators. The staff do not speak english, but are very friendly and they do use translator apps on their phones, so we were able to communicate our hotel needs just fine. (We had engaged an english speaking guide so relied on him for all else.) The maid service on the weekend was minimal (basically just remade the bed, no fresh towels or dishes) but during the week was fine. The 7:30 - 9:30 breakfast is not a western breakfast, but always included a boiled egg, sometimes toast, always rice gruel and steamed yams. Note that here is a hostel a few doors away where you can get a western breakfast if you want that. There is also a decent small restaurant only a few doors away. The Inn location is convenient to West Lake (15 minute walk away), and there were almost always taxis right nearby next to Wushan Square when we needed them.
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Date of stay: April 2017Trip type: Traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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CapeTraveller111 wrote a review Nov 2016
Cape Town Central, South Africa99 contributions46 helpful votes
The standard king room was very spacious, comfortable and well furnished with lots of space to unpack, bar fridge, etc. The bathroom is modern & quite stylish. Good WiFi. It had the potential to be one of the nicer rooms we stayed in, but dirty walls & a dirty carpet brought it down a notch. And why oh why would anyone think an open-plan bathroom is a good idea?!

Good location – quiet, but near the restaurant street & 10-15min walk to the lake. Note the inn is in a pedestrian area so a taxi will drop you by the Drum Tower from where it’s a 2 min walk.

Breakfast is included in the room price, and while a free breakfast is always appreciated, the Western options were very limited = Boiled egg, toast & jam, orange slices & coffee. That’s it.

It is very much an inn, wedged down a little alley (so no false advertising there), not a full-service hotel. The staff do not speak English & don't provide a tourist map of the lake, etc. – all of which is fine, but just be prepared. The Google Maps print outs I brought with of the hotel area & the lake area came in very handy.

Location on Trip Advisor is fairly accurate, but the inn is about 100m further west up Dajing Alley.
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Date of stay: November 2016Trip type: Traveled as a couple
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Maria S wrote a review Apr 2016
Liverpool, United Kingdom194 contributions11 helpful votes
We got a nice room with a great giant bathtub (no photo, but definitely fits two). The staff were nice and brought breakfast to the room. If you're interested in doing a bit of tourist shopping, it's a great location.

One thing to note is Hangzhou is humid, and the room retained a bit too much moisture for my comfort. As someone with allergies and sensitivity to humidity, this was problematic. However, it's not uncommon for Jiangsu Province to be so humid, so it's wasn't exactly surprising.

Having said that, we definitely enjoyed our stay and I'd recommend this place if you're interested in staying in this part of Hangzhou.
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Date of stay: April 2016Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Qhappylife wrote a review Jun 2014
Hangzhou, China1 contribution
i went there with my family for holiday. the location is convenient and quite quiet. there's a bath pool in the room i booked. my boy is so excited about the pool and played in the pool whole afternoon.
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Date of stay: May 2014Trip type: Traveled with family
Room Tip: i prefer the duplex one, but difficut to book during the vacation
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Teresany wrote a review Apr 2014
Shanghai, China2 contributions4 helpful votes
Pros: convenient location, one stop from the hangzhou railway station by subway plus 10 minutes walk; room is decent size, nice shower room and comfy bed

Cons: stains everywhere on the carpet; poor sound proof, we could hear next door kid's singing, laughing and taking shower clearly, but fortunately,everything stopped before midnight and we were able to get a good night sleep.
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4/28/14-4/28/14,this is my second time stay here. Last time I had a duplex and didn't like it since the toilet and the bedroom were separated on two floors,but overall it was an ok experience plus the check out guy was very nice. So this hotel was on my list,though was not my first choice. This time, my feelings remained same until we went to check out around 10:45sm. This morning, there were a lady(Li, XiuJuan) and a gentleman(Chen, Liang)at the counter. Ms. Li asked us if we had reservation when she saw us entering the hall. No greetings. My hubby handed her the deposit receipt with room card key and told her that we wanted to check out. My hubby then took the credit card out of his wallet and put it on the counter while the Ms. Li was doing our paperwork on the computer and showing the Mr. Chen how the system worked. After she printed out the paper, my hubby told her that he wanted to use the credit card to pay for it. The same one we used it for guarantee when we booked the room last night. Last night's trip to hangzhou was a last minute decision. To our surprise, Ms. Li responded that we should have told her early and now she already finished the whole thing and used our cash deposit to pay for the room. The only reason that we gave cash for deposit was because we checked in late last night, a little past 10 and the old man who received us obviously had no idea how to use the post machine. After my hubby asked her if he could still pay by credit card again, she then turned to computer for a second and said she couldn't because she already passed that page and the system wouldn't let her go back. Ok then. I then asked if she could show us some other rooms. Without any hesitation or checking with the computer, she told me she couldn't since all rooms were occupied. "I could not show you the room when there was someone inside" she added. Of course not. But what about the rooms that have been checked out? She didn't respond to this directly. Instead, she told me to check the website pictures. I replied that I did and that those expensive rooms didn't have pictures on there. She then told me they just gave those pictures to ctrip (booking company)yesterday. I asked her if she could show me the pictures and she said that she didn't have any and that I could follow them on we chat. I got it. She just didn't feel like doing anything for us at all. So I asked: " could I know your name please?" Her response was this: "if you want to file a complaint, the boss is right next door. You could just walk there and do so." I swear that these were exactly hers and I didn't change a word. I was really pissed off at this time. I told her that we were very understanding and cooperative from the very beginning. It was nice of us to let her charge us by cash deposit without checking with us first or confirming the amount of money we had to pay. I insisted on knowing her name. She then wrote her name down on a piece of paper ( that was how I knew her name). As I kept asking where exactly her boss was, Mr. Chen finally spoke up and said that the boss was in a meeting at another store. I told him that's not what she said and that he was there right from the beginning and witnessed the whole thing. He explained that she got nervous. He then called his manager and asked the manager if he could get to the hotel now. When I heard him repeating that the manager would be here this afternoon, I asked to speak with the manager over the phone. Mr. Chen said that his manager just hung up on him and that he was very busy at the moment. Mr Chen then asked me to leave my name and number and promised that his manager would definitely get back to me before 3pm this afternoon. So I did and asked for Mr. Chen's name. And of course, no one has contacted me up to now. Well, this explains why the lady,Ms. Li was so provocative and arrogant. And now this hotel is off my list. For those of you who plan to stay at this hotel, good luck and wish you the best.
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Date of stay: April 2014Trip type: Traveled as a couple
Room Tip: Do not pick #103 or the duplex
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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