All You Need to Know About the Rooms
at Microtel by Wyndham Mall of Asia
Full view
Room/Suite (375)
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
$74
Fully refundable before 06/10/23
$78
$58
Booking.com$74
Trip.com
Destinia.com$78
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room review highlights
... trained but robotic staff, elevator shared with utility, one room keycard only, average nothing great buffet breakfast, lumpy...
... very much and wish it was more than just one night. The room was big and clean, the dining was so good and location is...
... if it was an Apple issue? It appears that the TV in the room is a smart TV as there is a second remote that has buttons...
Most popular question about the rooms
Good day!how much for the standard room for 2 nights?and what are the amenities for the standard room? Thanks
Answer from P.Pinzon
Oct 2018 |
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Featured room amenities
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Reviews that mention rooms
Write a reviewConvenient location, adequately trained but robotic staff, elevator shared with utility, one room keycard only, average nothing great buffet breakfast, lumpy bed mattress, shower water splashes outside enclosure, spotty intermittent wifi signal. Overall, it's tolerable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jermaine Tungol, Other at Microtel by Wyndham Mall of Asia
Responded 19 Mar 2023
Dear Victorinelnido, Thank you for taking the time to share your honest feedback. Please be assured that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. However, it is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. Your feedback is extremely valuable to us, and we hope that this incident will not deter you from staying with us again in the future. If you have any additional comments, please email me at jrtungol@microtel.ph I'd also like to take this opportunity to share with you the exciting news of our upcoming guest room renovation projects, which we hope you'll enjoy during your next stay. Sincerely, Jermaine Tungol Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay at Microtel very much and wish it was more than just one night. The room was big and clean, the dining was so good and location is the best- plus all the staff are very friendly. We met Paolo Blanco who was so friendly and helpful and made our stay much nicer.
We will stay at Microtel again and recommend it to family and friends.
We will stay at Microtel again and recommend it to family and friends.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jermaine Tungol, Other at Microtel by Wyndham Mall of Asia
Responded 15 Mar 2023
Dear Robert_and_Isabel Thank you for taking the time to leave us your 5-star review, we truly appreciate such wonderful comments. It heartens us when our guests enjoy their time here in our hotel. I will ensure Paolo gets commended for a job well done. Looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I last stayed at this hotel in October of 2011 and rated it 5-star and "Excellent in every way". This time I give it 4 stars as there were a few disappointments.
I was unable to connect to the complimentary Wifi. I was told that this was a known issue with Apple phones and tablets and the problem was under investigation. However, during the four days I was there it was not resolved, so it appears that it's not receiving urgent attention. Surprisingly, I was able to connect on the rooftop pool deck and in the lobby and restaurant, so how can that be explained if it was an Apple issue?
It appears that the TV in the room is a smart TV as there is a second remote that has buttons for Netflix, Amazon Prime, and other streaming services. If you press them, you get an error message: connection problem. Of course, if the internet doesn't work properly, it has an impact on streaming services. I was told at the front desk that the TV in the room is not actually a smart TV. Really, then why is that remote there, and streaming service logos on the screen? Don't treat me like a fool, please!
The airport shuttle is expensive! I used Grab (the local version of Uber) at a quarter of the cost instead).
The room was comfortable and the food at Millie's restaurant was good. And the location is still as convenient as it was in 2011. Unfortunately, it appears the hotel has remained stuck in that era as far as its IT facilities are concerned.
I was unable to connect to the complimentary Wifi. I was told that this was a known issue with Apple phones and tablets and the problem was under investigation. However, during the four days I was there it was not resolved, so it appears that it's not receiving urgent attention. Surprisingly, I was able to connect on the rooftop pool deck and in the lobby and restaurant, so how can that be explained if it was an Apple issue?
It appears that the TV in the room is a smart TV as there is a second remote that has buttons for Netflix, Amazon Prime, and other streaming services. If you press them, you get an error message: connection problem. Of course, if the internet doesn't work properly, it has an impact on streaming services. I was told at the front desk that the TV in the room is not actually a smart TV. Really, then why is that remote there, and streaming service logos on the screen? Don't treat me like a fool, please!
The airport shuttle is expensive! I used Grab (the local version of Uber) at a quarter of the cost instead).
The room was comfortable and the food at Millie's restaurant was good. And the location is still as convenient as it was in 2011. Unfortunately, it appears the hotel has remained stuck in that era as far as its IT facilities are concerned.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The rooms are outdated and the room has a funny smell. The bathroom goods are rough, so consider buying a towel nearby if you’re a foreigner.
There’s construction across the river/bay so you hear that early morning.
The walls are thing so you can hear everything next door as well as the hallway.
The restaurant downstairs charges $10 per person for only having fried rice, eggs and one protein (ham). The food quality is not good and they didn’t serve us coffee, we had to keep asking for it. They also require a dress code for breakfast, so if you’re dressed up as a foreign tourist to a warm weather destination like Philippines; you have to dress up to eat at their cheap breakfast lobby.
This property is not tourist or foreigner friendly. It’s catered more to locals.
Check out took a long time (10 mins after) so they can inspect your room so you didn’t steal their cheap towel.
Wifi did not work the entire time. They didn’t reset the server either.
There’s construction across the river/bay so you hear that early morning.
The walls are thing so you can hear everything next door as well as the hallway.
The restaurant downstairs charges $10 per person for only having fried rice, eggs and one protein (ham). The food quality is not good and they didn’t serve us coffee, we had to keep asking for it. They also require a dress code for breakfast, so if you’re dressed up as a foreign tourist to a warm weather destination like Philippines; you have to dress up to eat at their cheap breakfast lobby.
This property is not tourist or foreigner friendly. It’s catered more to locals.
Check out took a long time (10 mins after) so they can inspect your room so you didn’t steal their cheap towel.
Wifi did not work the entire time. They didn’t reset the server either.
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Room Tip: Avoid it at all cost if you can. Stay at other places nearby. It’s only saving Grace is it’s...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jermaine Tungol, Guest Services / Front Office at Microtel by Wyndham Mall of Asia
Responded 19 Feb 2023
Thank you for choosing to stay with us at Microtel Mall of Asia. We are deeply concerned to read of the issues you have raised as they do not reflect the true Wyndham hospitality, and I wish to assure you that I will be looking into each one of them with my team. Please know that the shortfalls in service you experienced were the exception, not the norm. I would also like to take this opportunity to share with you the exciting news of our upcoming renovation projects for our guest rooms in a few months, which we hope you'll enjoy during your next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and my family had a great weekend at Microtel MOA!
Great staff, service and location. We were given superb service. Value for money. Excellent location and view from our room. Smooth check in and check out.
Looking forward to staying at this hotel in the future.
Great staff, service and location. We were given superb service. Value for money. Excellent location and view from our room. Smooth check in and check out.
Looking forward to staying at this hotel in the future.
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Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jermaine Tungol, Other at Microtel by Wyndham Mall of Asia
Responded 19 Feb 2023
What a delight to hear that you had an amazing stay with us. Thank you so much for sharing this wonderful feedback and please allow me to share these heartwarming words to the entire team. I'd also like to take this opportunity to share with you the exciting news of our upcoming renovation and expansion projects for our guest rooms in the coming months, which we hope you'll enjoy during your next stay. I am looking forward to welcoming you back on your next vacation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Questions & answers about the rooms
Jerome L asked a question Oct 2018
Answer from P.Pinzon
Oct 2018 |
Good day Jerome L - the rates of our 1 Queen Bed Standard Room suitable for couples range start at Php 4,400 with breakfast and Php3,900 without breakfast. We hope to see you soon!
Jerome L asked a question Oct 2018
Answer from P.Pinzon
Oct 2018 |
Good day Jerome L - the rates of our 1 Queen Bed Standard Room suitable for couples range start at Php 4,400 with breakfast and Php3,900 without breakfast.
We hope to see you soon!
Answer from Remedona
Feb 2018 |
Dear Ms. Nenita,
We would recommend to you our Family Suite Room that can accommodate 5 pax maximum. Rate is Php12,000 with an Extra person charge of Php1,000, Total of Php13,000 per room per night. All inclusive of breakfast buffet. However Family Suite is located near the elevator no corner view for this category.
Thank you.
Answer from Remedona
Jan 2018 |
Dear James, Our standard check out time is 12:00 PM. But in your case we can extend a late check out until 1:00PM. I have already noted it on our system. Thank you.
Answer from Remedona
Jan 2018 |
Dear Nenita,
Our room can accommodate maximum of 3 adults. So for 5 pax we would recommend 2 rooms. And yes in house guest are entitled for the use our swimming pool. Thank you.
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