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All You Need to Know About the Rooms
at Pontefino Hotels

Room/Suite (53)
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Room review highlights
... during a business trip. Enjoyed the place with a decent room. Would love to go back. My colleagues and I had a great time...
... Facilities- this review is aimed at the relatively new 'suites' apartment complex located behind the original hotel. They...
... with Christmas lights and a beautiful tree at the reception. It's fairly close to the mall as well. Room is clean and tidy.
Most popular question about the rooms
Hi we have booked for the premium room for next year on hotelscom Before I booked it said the breakfast was included. Looking at my booking it doesn't mention breakfast...
Answer from Byron C
May 2017 |
... is included with all rooms. Breakfast was included with our room when we stayed. Why not email or call the hotel directly?
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Reviews that mention rooms

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victorlou1190 wrote a review May 2022
Olongapo, Philippines4 contributions6 helpful votes
Had a pleasant stay in Batangas during a business trip. Enjoyed the place with a decent room. Would love to go back. My colleagues and I had a great time together even we were there for business purposes.
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Date of stay: February 2022Trip type: Traveled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ian_aus wrote a review Mar 2020
Australia73 contributions29 helpful votes
Location- outskirts of Batangas city, near to SM mall, only a short trip into town.

Facilities- this review is aimed at the relatively new 'suites' apartment complex located behind the original hotel. They are only about 3 years old but already showing a lot of wear. Our room came complete with broken fittings, flooding shower, blocked drains, constant mosquitos in the room, faulty furniture, the list goes on. I am ok with these things having travelled a little in the Philippines but not when being charged an absolute premium price. The only real highlight is the pool which is decent.

Service- Staff encountered during the stay were helpful, in particular, housekeeping and resto staff. Check in and out was done with ease.

Not sure how the original hotel is holding up either. If external appearance is anything to go by it really needs some renovations. We most likely wouldn't stay here again. There are bound to be better options in Batangas city.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John C wrote a review Jul 2019
Singapore, Singapore16 contributions28 helpful votes
This hotel was recommended by the staff at Shell Batangas refinery. Nicely decorated with Christmas lights and a beautiful tree at the reception. It's fairly close to the mall as well. Room is clean and tidy.
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Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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spice858 wrote a review Jun 2019
tacloban4 contributions9 helpful votes
We stayed there for 2 nights only.The place is well kept,relaxing and good enough for short visits. The food though is not that good, the staff are accommodating. Overall, it was a nice place to stay. I have no idea with regards to the price as it was company paid.There are some features in the room that may need fixing, the hotel being old as it is.
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Date of stay: February 2019Trip type: Traveled on business
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from JudyM2155, Resident Manager at Pontefino Hotels
Responded 25 Jun 2019
Dear spice858, Thank you so much for taking the time to share your comments with regards to your stay, We appreciate your comments to our food and rest assured we will take a look into this the soonest time. We can extend to you the corporate rate of your company on your next visit. Hoping to welcome you again. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meera wrote a review Dec 2018
4 contributions3 helpful votes
Let me say at the very beginning that if you have to stay in this part of Batangas, this is the best option that is available in the area. Writing this review so that readers get their expectations right..
1. The hotel has a beautiful drive-way which has got a kind of old world charm. The hotel entrance is quite picturesque..
2. However if you reach the hotel after a long drive from wherever you have come, DO NOT expect to be able to immediately check in to your room.. Irrespective of how many days in advance you have made the hotel reservation, more often than not, you would have to wait at the hotel reception till the hotel staff finish cleaning your room to make it ready for occupation..So you could spend those 30 mins admiring the beautiful drive-way and sinking into the really comfortable couches ( no pun intended here, these sofas are really comfortable) in the hotel lobby..
3. When you check in, make sure to ask for rooms in the new building. The rooms are bigger, and the plumbing is marginally better and the rooms have 2 Balconies, which is really a plus.. Although, these rooms do not have the intercom facility and you would need to use Watsapp or Viber to communicate with the hotel staff this is still the better option even though the WiFi drops pretty frequently..
4. Do not expect good house-keeping. And make sure you carry your own toiletries..The ones provided at the hotel could be used to do laundry and not much else..
5. The early mornings are beautiful here. You wake up to the chirping of the birds.. The hotel also has a beautiful mango orchard behind the gym where you should take a stroll if it is still not cordoned off..
6. The Breakfast spread is a joke. You have watered down juice and stale fruits as a staple. The live egg counter is operational only if the chef is around which is not very often..
7. The Hotel has two big swimming pools..
To summarize, the place has it's pluses and minuses . So I would suggest that you set your expectations right, if you want to make the most of the experience..
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Date of stay: December 2018Trip type: Traveled on business
Room Tip: Choose the new building
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Questions & answers about the rooms

Answer from Byron C
May 2017 |
It's my understanding that breakfast is included with all rooms. Breakfast was included with our room when we stayed. Why not email or call the hotel directly?
1 vote
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Answer from DONNA S
Oct 2016 |
Hi Punyeta! Thank you for your inquiry. Yes, we have rooms good for 4-5 persons. Kindly send us your contact details and our Reservations Team will get in touch with you directly. You may also opt to book directly through our website. Thank you!
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