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All You Need to Know About the Pool
at Primula Beach Hotel

Pool & Beach (25)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... did not care and served with no smile at all. The swimming pool was popular with kids, but too saturated with people on the...
... hotel to stay. I like because the view is beautiful. Good pool and near to the beach. Located in the town, easier to go...
... so bad .. not hygienic.. avoid this hotel .. even swimming pools is not as in the picture.. not clean .. please improve ur...
Featured pool amenities
Outdoor pool

Reviews that mention pool

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drarieff wrote a review Feb 2020
Seremban, Malaysia27 contributions6 helpful votes
+1
This is one old hotel you do not want to ever waste your money, time and energy on. This is what happened when there is no real competition - this hotel is state-owned, so it easy to conclude why other more renowned trustable brand of hotels never able to set foot in Kuala Terengganu.

Started by arriving early just before the check-in time 3pm, greeted by a rude, uninterested front desk staff. We didn't managed to get the connecting rooms we requested because the rooms were still occupied (understandably for a long-weekend holiday). We stayed (in 3 rooms) at "Premium Floor" that has everything but "premium". The room was old, there was no towel nor toothbrush (for a "premium" room price we paid, at least a single toothbrush is expected) and worse, the bed linen was dirty. The creaking air-condition sound made it worst to sleep at nights. We did not complain much, because we knew it was just going to ruin our 3-days-2-nights holiday.

But the next two days, the breakfast experience were even more terrible. The food were understandably limited in selections, but why on earth the egg station has a window that was closed all the time? There was a bell to ring, and it took almost 6-7 minutes of waiting (and repeated bell-ringing) for someone to entertain our request for the eggs of our choices. The empty food tray was not refilled after 20-30 minutes, and the congee / porridge smelled like rat dumping. The floor was dirty, the vacant tables were left uncleaned after guests left for more than 20-30 minutes. This made things worse because the restaurant was small, and many were told to share table against their own will. They were short of staff, and the lady manager sat at the counter meddling with her phone, seemingly with I-don't-care attitude. In fact, except for one waiter named Syafiq or Shafie (or something start with "S"), the others just did not care and served with no smile at all.

The swimming pool was popular with kids, but too saturated with people on the weekend. We noticed outsiders / non-hotel guests parked their cars at the unguarded car park near the pool and gained access to the pool. We did not enjoy the time swimming, and just used it once. There was a garden-picnic concept which we think was cool, but still far from a respectable hotel's standard.

I have always try to look for positive things whenever I stay at a hotel, but this is one I could not bail out. This hotel is owned by someone who just do not care, run by a group of people who also do not care. Tripadvisor would not let me swear on this review, so to kindly put it - this is one cesspool you would want to avoid at all cost.
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Date of stay: January 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Mr Tbn wrote a review Nov 2019
3 contributions
Good hotel to stay. I like because the view is beautiful. Good pool and near to the beach. Located in the town, easier to go anywhere. Having problem the aircond during night and they change the room ASAP.
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Date of stay: July 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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rafiyasamim wrote a review Sep 2019
Ipoh, Malaysia11 contributions
+1
Really dirty and smelly place.. they even not worth for 1 star.. yuck... 🤢🤢teapot ful of trash n smell so bad .. not hygienic.. avoid this hotel .. even swimming pools is not as in the picture.. not clean .. please improve ur hotel
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Date of stay: September 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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FazzyAz wrote a review Aug 2019
Kuala Lumpur, Malaysia23 contributions10 helpful votes
Stayed a night at Primula Beach hotel with my family and I think this place is great for family vacation. Huge swimming pool and my baby boy enjoyed it very much. Hotel also very near to Batu Burok beach.

The room is huge but a bit dated. It has balcony with beach view so not bad. We receive the discount voucher to be used at the hotel restaurants. I tried Lempeng Nyior from the bistro and it was really good. Breakfast spread includes nasi dagang , nasi lemak and other pastry varieties, cereals, salads etc.

The only negative is that I had to wait for quite some time before the bellboy came to help with the luggages. Other than that, it’s an okay stay .
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Date of stay: June 2019Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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axels wrote a review Apr 2019
Lillehammer, Norway2,073 contributions271 helpful votes
Long flights OSL-DXB-KUL-TGG in one stretch; and it's very good to start acclimatisation and relaxing for a couple of days, staying in the Primula Beach Resort. It's our hotel in K. Terenggannu :) - it is not the best one any longer, but I guess all kids will like it very much because of the garden, the kids friendly pool and the beach. Here you can book very nice rooms with pool/beach view. The restaurant is ok with malai and international dishes. A huge Breakfast - Buffet is waiting in the morning. The staff is very friendly, as everywhere in Malaysia, and in the reception they will help you with maps for walking or transport and more, for coming around in the city. The city is getting more and more beautiful from year to year!
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Date of stay: May 2018Trip type: Traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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