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All You Need to Know About the Pool
at Concorde Hotel Shah Alam

Pool & Beach (45)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... staff are very friendly and accommodating. The kids enjoyed the pool, and the breakfast buffet had lots of different options.
... lack of smiles need to improve on that other than that is ok. Gym and pool workers are freindly. Car park also need to improve
... and we were given rooms overlooking the Mosque. Thank you! The breakfast has lots of varieties and swimming pools are great!

Reviews that mention pool

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Jason Australia wrote a review Jan 2020
1 contribution
We stayed in this hotel in January over chinese new year. Very good service and room. Do recommend. The staff are very friendly and accommodating. The kids enjoyed the pool, and the breakfast buffet had lots of different options.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Concorde_Shah_Alam, Director of Sales at Concorde Hotel Shah Alam
Responded 30 Jan 2020
Dear Mctid82, Greetings from Concorde Hotel Shah Alam! Thank you on your recent patronage at the Hotel and your good review is much appreciated. Once again, thank you and we look forward to welcoming you and your family again. Kind regards, Amilia Alias Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mhanifmkanawi wrote a review Jan 2020
1 contribution
The floor was not convenient because of smell of cigarettes and the workers at breakfasts lack of smiles need to improve on that other than that is ok. Gym and pool workers are freindly. Car park also need to improve
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Date of stay: January 2020
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam
Responded 27 Jan 2020
Dear mhanifmkanawi, Welcome back to Concorde Hotel Shah Alam! Thank you for your continuous support of our Hotel all this while. We truly appreciate your feedback and express our sincere apologies that you had a negative experience during your recent stay with us. We have taken note of your preference for non-smoking and updated in your profile. Rest assured that we will remind our F&B hosts to be more gracious in the future. Once again, thank you and we look forward to rendering better-staying experience on your next visit. Kindest regards, Patrick Ng General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
drfaisal1984 wrote a review Jan 2020
Kuantan, Malaysia1 contribution
Booked 2 rooms for my family. Was greeted by friendly check in staff. Overall it was a great experience! The rooms are spacious and we were given rooms overlooking the Mosque. Thank you! The breakfast has lots of varieties and swimming pools are great!
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Date of stay: January 2020Trip type: Traveled with family
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam
Responded 21 Jan 2020
Dear drfaisal1984, Greetings from Concorde Hotel Shah Alam! Thank you for your fantastic review herewith and we are indeed delighted to know that you and your family enjoyed our rendered hospitality during your stay with us. Once again, our big thank you and we hope to see you and your family again in the near future. Warmest regards, Patrick Ng General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hdzul wrote a review Jan 2020
Kuala Lumpur, Malaysia26 contributions2 helpful votes
I always like Concorde Shah Alam.
This is not my first time staying here.
The location is a winning point for me.
The pool is my kids' favourite
This time, we stayed for two nights;26 Dec-28 Dec.
Check in process was smooth.
Staff was greay as always.
We stayed at level 7 which took forever for us to get to because of the slow lift service.
Out of 4 lifts only one worked.
I dont know if there was any technical faulty with another two as no information was given.
One lift is reserved for premium room guests.
I didnt enjoy my stay this time specifically because of this porblem.
It took forever to go down for breakfast, to go to the pool, to go down to the lobby. Of course you also have to wait to go up tp your room.
The lift is like sardines in a can esp during breakfast hours as it is cramped with guests; all depending on that one lift.
I hope this problem has been solved.
I dont want this experience to mar my previous pleasant stay.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam
Responded 6 Jan 2020
Dear hdzul, Welcome back to Concorde Hotel Shah Alam! Thank you for taking the time to share your kind feedback with us. Please do accept our sincere apologies as one of our guest lifts was shut down due to mechanical faulty during your stay with us and our licensed vendor is working on it to get it to fix soonest possible. Once again, thank you for bearing with us and we do hope to welcome you back again soon. Kind regards, Patrick Ng General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
azurah2018 wrote a review Sep 2019
Ayer Keroh, Malaysia4 contributions
Concorde will be my 1st choice in Shah Alam for my family to stay!..Nice staf, never failed to provide me a room with Shah Alam Mosques as per request..Everything was good from the greetings, room, cleanliness, food and the kids enjoyed the pool so much!
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Date of stay: September 2019Trip type: Traveled with family
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam
Responded 1 Oct 2019
Dear azurah2018, Welcome back to Concorde Hotel Shah Alam! Thank you for sharing your fantastic review on your recent stay with us and we are indeed delighted to receive your kind words and compliments. Once again, thank you and we are looking forward to seeing you and your family again soon. Warmest regards, Patrick Ng General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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