I loved my room here (room 4, Jalapeno!), it was light and airy, gorgeous decor, great ceiling fan, lovely bathroom and comfy bed. My room was so quiet, I slept really well every night. Didn't even see another guest all the time I was there!
The hotel is in a really nice location, in easy walking distance to all the sights in George Town. There is a great dessert cafe just across the street that does amazing ice cream in local flavours!
However other solo female travellers should be aware that the streets around the hotel are not well lit at night, I didn't have any problems walking around there after dark but didn't feel 100% confident about it.
Also the hotel appears to be unstaffed a lot of the time. I didn't realise this would be the case during check in and there was no explanation given about how I could contact staff if there was a problem or emergency (perhaps a card with phone numbers could be put in the rooms??). In the end, most of the times I had questions I happened to bump into one of the guys who worked there, but on the morning I was due to check out I was hoping to check out early and leave my luggage somewhere safe so I could go and explore until my afternoon flight. There was a sign at the desk saying guests should inform staff if they wanted to leave earlier than 8am, so I assumed checking out at 9.30 would be fine. But there was no one around to check me out and I didn't feel comfortable just leaving my luggage in the communal area, so I had to change my plans and return at the 'official' check out time instead.
So overall, gorgeous rooms, great location, but would have liked the staff to be a bit more visible! :)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from SpicesHotel, Hotel Consultant at Sweet Cili Hotel
Responded 1 Oct 2018
Dear JR1348, Thank you for your feedback and sharing with us on your experience while staying in Penang. Noted on the feedback. We have a contact number placed at reception desk where you can call our team from our sister Hotel, Spices Hotel where they are able to arrange for your check-out remotely and if needed, they too can come by to arrange the storage of your luggage for the day. Thank you once again for your feedback and we look forward to welcome you back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.