When we first arrived, things went very fast and quite unorganized (note: our French is just OK, theirs is crazyfast). After a rushed dinner, we saw our room which was just as described when we booked. Located very central: great. Our holiday really started when we got to the bar later and had our first cocktail. The bartender Hamza was absolutely genius. Making us feel welcome, giving tips for excursions, a perfect host.
Do watch out with mealtimes when planning your trip: they are really strict. Want a bottle of water after dinner? Good luck darling.
All in all: an amazing holiday we'll remember fondly.
The food was okay and the room was great.
It shares most of the accommodations with the Sunconnect hotel next to it, which is a hotel with plenty of families with children, so it’s not really an adult only hotel.
Our room was close to the main pool from the Sunconnect hotel, where they play music at night.
Up until 10.30pm its a normal volume and not really annoying at all.
But every single night at 10.30pm they decide its time to turn up the volume.
It is extremely loud upbeat pop music untill about quarter past midnight.
You can either go to the pool or get really far away from it, but being in your room is no longer possible without getting extremely annoyed. Let alone sleep.
If you have an early trip or flight in the morning, you won’t be getting alot of sleep.
Not a relaxing holiday for us because of this.
The hotel had a wide range of amenities; the pool area was fantastic, and beach just a short walk away. The room was large, but basic, and had signs of wear and tear; a renovation would be an improvement in the near future. The buffet meals served were not great; the buffet options were large, but the quality did not match other wonderful dining on the island.
But this review is entirely positive, purely because the enthusiasm and care of the staff made up for any slight drawbacks. Activities were suggested by the front desk staff, and their enthusiasm for showing the best on the island carried over into all staff and guides for activities partnered with the hotel. The restaurant and bar staff were kind, warm, and friendly in their service and recommendations, from wine selection to even a request for an outside restaurant.
Highly recommended as the value of the service far outmatches the price, which makes the hotel a fine value already.
The expirence was quite a strange because the first impression was not so positive but then, while the holiday lasted, the impression was getting better and better. By the end of the staying, we didn't want to leave such a beautiful place!
Many thanks for the animation team "Club Jet tours" especially Atef for his great dancing and Khalidou for his positive and fine sports motivation!
Food was very delicious and different. Wine, all 3 sorts, were very good too.
Unfortunately, the beach wasn't cleaned from seeweed but the water was pure and warm.
The only trouble was related to beach towels.. It was pretty hard to get the one or change it because the staff sometimes didn't have enough towels.
Wi-fi was very good both at the reception and in the room. We were able to watch youtube in 1080p without any interrutions for a long time.
By the conclusion, this hotel is definetly good and worth staying as long as possible.