The room was big and clean..but walking up hotel no elevator..not suitable for senior and family with kids
near to patong and many halal restaurant..very affordable price with nice room..there are so many shop within area
They just helped us out straight after we had little problem with other residence that made problem for us, with no hesitation we got lovely room with balcony and all amenities close to us, amazing breakfast and efficient service of the guest rooms, we would like to thank the staff for taking perfect care for us (Joey & Kelly rn 21) 🙂
I stayed here for 4 nights with my 2 yrs old daughter. The reception lady was very friendly and catered to all my requests. The rooms are good but they really need to work on their house keeping staff.. The room was not cleaned properly on all 3 days. Linen never changed, no dusting indeed.. in short the house keeping lady isn't doing her work properly. The management should take care of the same to avoid the same with other guests.
And yes one more thing they have 2 buildings. 1 with the reception and 5 rooms and one with lobby and other rooms. I had booked the one with the lobby but the reception lady assured me that she had offered me the best room in the reception building since I was with a child.
My daughter had a lovely time with the little cat they have at the reception area.
Only 1.5 kms from bangla road.. rent a bike with only 250 bhat per day and you can explore the entire phuket without worrying on spending in other hotels. (Book the bike via hotel). I won't recommend to book island hoping via them as I found the rates almost thrice the amount I paid to tour guys in bangla road.
Thanks ones again for the wonderful hospitality all your reception staffs showed. Also thanks for allowing us a lil late check out to keep our luggage since we were with a child. Would visit again !
We stayed did a walk in booking at the Artist House as it looked good from the outside. We paid the full amount for 7 nights. However when we got to the room it was dirty and the toilet did not work. We had to use a pump after using the toilet to flush it. Furthermore the bathroom was leaking with water all over the place. Our Agent from South Africa got us another place. We were promised a refund by The Artist House but they started playing games with us. Initially they told us they will deposit it into my bank account the next day but did not. Every day they gave us different stories. We eventually went to the hotel and did a sit in waiting for the refund. This place is unscrupulous and I will not recommend it to anyone. They have no ethical standards
If you expect a concierge with bar, lough, spa and a lift with thousand of valets drag your luggage up couple floors, this place not for you. Book another one along the coast for these kind of high class service. If you need a comfy, clean room to sleep and hot water to shower after a long night party, this place for you.
The girl at the front desk, which is very cute and helpful, put down a tons of effort to help the guest within her ability. The name of the girl was FIW, if you expect every single of the staff speak well English, good luck in ASIA. She walked to my complex across the office several times just to bring up the water.
Room was new, clean and way better than the same price hotel you paid in Bangkok.
The house keeping is friendly and careful asked every time we met if I need my room clean.
In a small scale hotel, you get more attention than the giant those along the beach.
Get the bike or tuk tuk to the Patong night market, worth the time you sepnd here.