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All You Need to Know About the Rooms
at Zoom Hotel Jemursari

Room/Suite (47)
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Guests1 room, 2 adults, 0 children
Expedia.com
US$87
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Free cancellation until 05/12/20
Hotels.com
US$87
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Free cancellation until 05/12/20
Trip.com
US$88
US$36
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SAVE US$52
Free cancellation until 05/12/20
TravelocityUS$87
Orbitz.comUS$87
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Room review highlights
... ready to assist when I have a problem to open my door. The room was fair enough, but no complete amenities. The hot water...
... dirty glasses, dirty floor, torned towel, empty soap.. (the room services delivered the refill but ask me to fill it by my...
... corner available. Lift sticker and promo was fun :). Room : Standard of 3 star hotels. It has same wall color in...

Reviews that mention rooms

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Eko Pranandhita wrote a review Jan 2020
Palangkaraya, Indonesia41 contributions
The receptionist was very nice and very helpful, ready to assist when I have a problem to open my door. The room was fair enough, but no complete amenities. The hot water work perfectly, but no sprayer for the toiled. Other issues the key door - it took couple of effort to open the door. The room sign in the alley need to be revise (unclear to locate the rooms), and the alley was smelly at that time. But the location itself is very fine, and its quite enough for my short-trip. You can find good dining places and Surabaya/East Java's special snack-food stores near the hotel
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Date of stay: December 2019
Value
Rooms
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Iffan Judodihardjo wrote a review Mar 2019
Kediri, Indonesia5 contributions
+1
Poor shuttle services, dirty glasses, dirty floor, torned towel, empty soap.. (the room services delivered the refill but ask me to fill it by my self)
well if this isn’t a room from my company training I wouldn’t stay here
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Date of stay: March 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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ayudeaa wrote a review Mar 2019
Surabaya, Indonesia203 contributions19 helpful votes
This is my second Zoom to stay. I was here for short gateway waiting for a flight.
Location : Easy since we had Googlemaps.
Parking : Security available. No secure gate. This is open gate parking so mind your vehicle and belongings.
Front desk : Nice. Lobby looks comfy and instagram-able. Business corner available. Lift sticker and promo was fun :).
Room : Standard of 3 star hotels. It has same wall color in bedroom and shower room. No window at all. Next time I will make strong request about it.
Room amenities : standard.

What I like here : Jemursari was one of busiest street in Surabaya and we can find a lot of hang-out places and restaurants.
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Date of stay: March 2019Trip type: Traveled as a couple
Room Tip: request room with window at check in
Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Navigate813462 wrote a review Sep 2018
1 contribution
I have a vch compliment to stay in this hotel .. i want stay at 8 sept'18 .. before i come to hotel, i call this hotel to confirmation validation my vch and operator said if agree to stay with vch comp. In the twin bed and than i come to hotel to check in and so surprise reseption said if that room compliment is fully and than i back never get good reason .. im so dispointed with this hotel ..
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Date of stay: September 2018Trip type: Traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Bella M, Manajer Hubungan Tamu at Zoom Hotel Jemursari
Responded 2 Dec 2018
Dear Mrs FItri well noted and we will review it. Thank you for your value feedback Regards, ZOOMER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamiex09 wrote a review Mar 2018
Singapore10 contributions1 helpful vote
The room is big n colorful. Clean n tidy. Room service was fast delivered n food was good and cheap. Hot water shower was running well. Like the resto, comfy, nice song, great breakfast, beer promo. Fast check in and got free upgrade room for complimentary. Near the airport. Easy access of wifi. Friendly staff.
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Date of stay: February 2018Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from ayu l, Guest Relations Manager at Zoom Hotel Jemursari
Responded 27 Mar 2018
Dear Mrs Jamie Warmest greeting from Zoom Hotel Jemursari. Thank you for your time to give us a very positive comment, We are glad that you really enjoy your stay with us. We would like to express our sincere gratitude for your positive feedback towards our hotel. It is a pleasure for us to have such a wonderful review. Please recommend Zoom Hotel to your friends & relatives. Thank you and looking forward to serve you in your next trip to Surabaya. Regards Management of Zoom Hotel Jemursari.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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