Date of stay: February 2018Trip type: Traveled with family
The room is big n colorful. Clean n tidy. Room service was fast delivered n food was good and cheap. Hot water shower was running well. Like the resto, comfy, nice song, great breakfast, beer promo. Fast check in and got free upgrade room for complimentary. Near the airport. Easy access of wifi. Friendly staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from ayu l, Guest Relations Manager at Zoom Hotel Jemursari
Responded 27 Mar 2018
Dear Mrs Jamie Warmest greeting from Zoom Hotel Jemursari. Thank you for your time to give us a very positive comment, We are glad that you really enjoy your stay with us. We would like to express our sincere gratitude for your positive feedback towards our hotel. It is a pleasure for us to have such a wonderful review. Please recommend Zoom Hotel to your friends & relatives. Thank you and looking forward to serve you in your next trip to Surabaya. Regards Management of Zoom Hotel Jemursari.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.