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All You Need to Know About the Rooms
at Holiday Inn Suzhou Huirong Plaza

Room/Suite (50)
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Guests1 room, 2 adults, 0 children
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US$89
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US$106
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Room review highlights
... lift to go on22/F as I guess they don't open all the lifts. Room is Ok for acoustic bad with all the noises form the trains...
... was delicious and surprisingly it was included in the room rate. This was our second time staying at the hotel. The...
... this hotel is the best choice. The hotel is very new, the room facilities are also very new, the service is good, the...

Reviews that mention rooms

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Franck88 wrote a review Aug 2020
Beijing, China71 contributions8 helpful votes
was there for one night for business.
Have to wait every time a long time to get a lift to go on22/F as I guess they don't open all the lifts.
Room is Ok for acoustic bad with all the noises form the trains passing close by.
Toiletries very poor with only a tooth brush, no BBC, No CNN.
Breakfast very poor also.
it seems that there is no senior management inside.
Maybe location is good, I don't know ?
Too expensive for the value
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Date of stay: August 2020Trip type: Traveled on business
Value
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Li Phoebe, 总经理 at Holiday Inn Suzhou Huirong Plaza
Responded 20 Aug 2020
Dear Guest, Thank you for taking time to share your stay experience in Holiday Inn Suzhou Huirong Plaza. Please accept our apologies as sincere for all the problems you‘ve met. We do really sorry to caused inconvenience to you and we've already shared your feedback with our management team. We'll try our best to improve our service, goods and facilities. We also hope we could rebuild your confidence in us and have an opportunity to welcome you back in the future. Thank you for your feedback again. Wish you good fortune and every success. General Manager: Phoebe.Li
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leon S wrote a review Dec 2019
29 contributions7 helpful votes
The buffet breakfast was delicious and surprisingly it was included in the room rate. This was our second time staying at the hotel. The room was extremely clean and hotel staffs were very friendly. The big shopping center was right across the street with a lot of great restaurants. Will definitely come back again.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from SusanC5388, 经理 at Holiday Inn Suzhou Huirong Plaza
Responded 30 Dec 2019
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Suzhou Huirong Plaza. We hope to have an opportunity to serve you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savoy1838919 wrote a review Oct 2019
1 contribution1 helpful vote
Breakfast is very good, the location is good. Because the company is in the new area, this hotel is the best choice. The hotel is very new, the room facilities are also very new, the service is good, the impression of the holiday hotel before is very good, and the standard of this hotel is also very high. Anyway, it's worth living!
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Date of stay: October 2019Trip type: Traveled solo
Review collected in partnership with 单个酒店
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from SusanC5388, 经理 at Holiday Inn Suzhou Huirong Plaza
Responded 30 Oct 2019
Dear guest, Thank you for taking the time to share your recent experience at the Holiday Inn Suzhou Huirong Plaza with us. We will keep provide better service for you during you next stay. Please let me know when your travel plans bring you back to Suzhou. Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SirAnthon wrote a review Oct 2019
Brisbane, Australia60 contributions13 helpful votes
Typical Chinese Holiday Inn standard, large spacious room, excellent amenities, large comfortable bed, great breakfast. Across the road from a large shopping centre with of lots of restaurants. Only downside it’s out in the suburbs.
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from SusanC5388, 经理 at Holiday Inn Suzhou Huirong Plaza
Responded 30 Oct 2019
Dear SirAnthon, Thank you for sharing your experiences with us. We are so glad to hear you have nice travel in here, We are extremely looking forward to welcoming you back and enjoy more interesting places in here! Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OuiOuiPhoto wrote a review Jul 2019
Rumilly, France337 contributions127 helpful votes
I stay in this hotel 4 nights. When a arrived i have ask for a clam room. The Girl kindly update me to a Suite. When living my train was at 4PM at Suzhou Railway Station. I have ask to make a late Check out at 3PM and the accepted with no extra charges. The restaurant is a nice buffet. I was on the SE side of the Hotel. The noise it acceptable if you have ear plugs. On the NO side of the hotel there is big construction on going and the work very late and restart in the morning very early

The swimming pool is big but take you swim glasses with you. Eyes hurt quickly without. The Gym club is decent

I put 5 because of the update of the room with no extra charge
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Date of stay: June 2019Trip type: Traveled solo
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from SusanC5388, 经理 at Holiday Inn Suzhou Huirong Plaza
Responded 8 Jul 2019
Dear Guest, Thank you for taking your valuable time to write this review on Tripadvisor. We truly appreciate your valuable feedback and comments as these would help us to continually improve on our services and offering, and at Holiday Inn Suzhou Huirong Plaza we are committed to making the necessary improvements going forward. Thank you once again and we look forward to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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