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All You Need to Know About the Rooms
at Sheraton Ann Arbor Hotel

Room/Suite (50)
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Guests1 room, 2 adults, 0 children
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US$129
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US$129
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Room review highlights
... of the other Marriott properties, which is why I booked a room here ($96). Check-in was fast and smooth. We were upgraded...
... swerved with drinks were home made and very good. My guest room was dated and needs to be updated. The heating system took a...
Room was pleasant, clean and well appointed with microwave, fridge, etc. Amenities were great - pool, whirlpool, fitness...

Reviews that mention rooms

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Nicholas D wrote a review Aug 2020
Swartz Creek, Michigan3 contributions
My girlfriend and I stayed here in early-August for a weekend in Ann Arbor. While this isn't in downtown, it is a quick 5-10 minute drive. Prices at this hotel were about $100 lower than any of the other Marriott properties, which is why I booked a room here ($96). Check-in was fast and smooth. We were upgraded to a room with a sofabed (thank you!) on the club level (6th floor). Due to COVID, restaurant was closed and so was the club lounge. It was disappointing but understandable given that occupancy was very low (there were about 20 cars in the lot per night.) They have a small market with food and drinks (alcoholic included). The indoor pool and whirlpool were closed but the outdoor pool was open. Room furnishings were in excellent condition. Bed was pretty comfortable. Shower was very nice and the showerhead had excellent water pressure (I'm actually looking into purchasing one identical to the one used in this bathroom.) All-in-all, it was an excellent visit. When in the area, I would stay here again.
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Date of stay: August 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Dealmaker wrote a review Nov 2019
Sandy Springs, Georgia1,027 contributions324 helpful votes
The Sheraton Ann Arbor is an older hotel that has a very good staff which equates to great service. I normally do not have dinner in hotels, but on this visit it was cold with snow and I decided to have some food in the bar area.I was a impressed with the food and service. The hotel chips swerved with drinks were home made and very good. My guest room was dated and needs to be updated. The heating system took a while to go on.I was impressed in that my room had an air purifier.
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Date of stay: November 2019Trip type: Traveled on business
Room Tip: High Floor Corner Room
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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InToonwithWife wrote a review Nov 2019
Southey, Canada593 contributions97 helpful votes
Room was pleasant, clean and well appointed with microwave, fridge, etc. Amenities were great - pool, whirlpool, fitness centre. Staff were helpful, pleasant and polite. Restaurant breakfast buffet was good
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ryan J wrote a review Nov 2019
Philadelphia, Pennsylvania91 contributions27 helpful votes
I found my one night stay largely uneven. The front desk staff was excellent and worked to resolve some minor maintenance issues quickly. They were also super knowledgeable and anticipated my questions upon check-in, so that was great. The room itself was showing it’s wear, with the door handle hanging loose (fixed immediately,) the fridge running VERY hot (as in I was actually worried about it’s safety,) and the room while large and with a good work space, just in need of a refresh. The lobby itself was great, and offered plentiful seating to relax and work and the gym was one of the best I’ve seen at a hotel!

My main complaint was with the lounge (I have access due to status.) While it was well stocked throughout the day (love that Sheraton keeps drinks and light snacks available 24/7,) there was a breakfast issue which made me feel unwelcome. Upon going in to eat, I was informed that the staff was short (no big deal) that morning and I could use the buffet outside the lounge. That was great, I was informed immediately, and offered a solution. However, when I went to make my plate, a different employee came out and insisted I couldn’t take certain items because “sausage isn’t usually offered in the lounge breakfast.” Having to ask item by item for what I could eat was off-putting to say the least.

In the future I'd probably return to the other Marriott property across the street instead of staying here again..
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Date of stay: October 2019Trip type: Traveled on business
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Susan S, General Manager at Sheraton Ann Arbor Hotel
Responded 8 Nov 2019
Dear recent guest; Your concern has not gone unnoticed and is extremely important to us. Thank you for letting us know, I am working diligently with my staff to create a positive and welcoming environment and this type of service is not indicative of those efforts, I will work harder. With regard to your other comments, we are aware of course, of the need for refresh and are in process at this time. Thank you for being our guests and for letting us know about your experience. Regards, Susan Sereno - GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LouBobHarborSprings wrote a review Oct 2019
Harbor Springs, Michigan530 contributions215 helpful votes
This is the second year in a row that we have stayed at this hotel during homecoming weekend. The Sheraton fairly recently became a part of the Marriott chain, with which I have the highest level of membership. Even so, though I had made my reservation directly with the hotel months ago and then linked the reservation to my online Marriott account, I was disappointed to receive a phone call from the hotel an hour before my arrival informing me that my reservation was not guaranteed because the hotel did not have a credit card on file. I was further disappointed upon arriving at the hotel to be told I would not be granted a complimentary room upgrade. Thirdly, I was disappointed when the desk clerk failed to notify me that I had access through my Titanium Elite Marriott membership to the concierge lounge. The hotel location is good, fairly close to the freeway, close to an upscale mall, and close to the University of Michigan football stadium. The rooms are attractively decorated, but electric outlet plugs on the side of the end tables are hard to reach. The bathroom is tiny. The hotel is generally dated and crying for a major remodeling. Wi-fi is complimentary and easily accessible.
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Date of stay: October 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Susan S, General Manager at Sheraton Ann Arbor Hotel
Responded 15 Oct 2019
Thank you for being our guest and for taking a moment to let us know about your experience, we always appreciate the opportunity to improve our services. We will be sure to work with our front desk to ensure that we are properly communicating to all of our guests. Thanks again for being our guest. Regards, Susan Sereno - GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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