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All You Need to Know About the Rooms
at Zebulo Hostel

Room/Suite (13)
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Booking.com
Agoda.com
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Room review highlights
We booked a twin room with air conditioning (for my aunty and myself) and when we got there, there was noone at reception So...
... guide Book with the mains details. I stayed in a prívate room, excellent price - quality. I día the tour to San Blas that...
... not spending another night at Zebulo!! Don’t book the double room with private shower - you can do better!!! Paid a total of...
Featured room amenities
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Laundry Service
Internet
Baggage Storage
Non-smoking rooms
Non-smoking hotel

Reviews that mention rooms

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MasterFredi wrote a review Aug 2019
Ngaruawahia, New Zealand33 contributions8 helpful votes
We booked a twin room with air conditioning (for my aunty and myself) and when we got there, there was noone at reception So after 20 minutes of waiting someone finally turned up. After the usual ID checks etc they couldn't find the key to our door. We waited for an hour for them to find the key but they still couln't find it. :( So they showed us to another room which was a room with a double bed and thats it. ( I love my aunty but not that much) :) So they took us too the dorm (the one in there profile pic). There was no aircon and the room was like a sauna and it smelt like old socks (not the hostels fault) :D I asked about a refund for the difference in prices for rooms (twin compared to dorm) and they said no refund :(

I was just starting to look for another accommodation nearby when they said "we'll get a twin room for u in a hour or 2 and my auntywas happy with that.

IN total this took 4 hrs (from arriving at reception to getting a room) not good enough :(

On the plus side I loved the set up of the lounge area. Games, great sitting area and hammocks and it is close to a main shopping area/street :)
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Date of stay: June 2019
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Junior12 wrote a review Mar 2019
7 contributions
+1
Zebulo is a charming place. Excellent location at only two minutes from the metro in the center of the city, everything near by : supermarket, ATM, restaurantes , bars....you will have al the information you need at yogur check in and the re is a precious guide Book with the mains details. I stayed in a prívate room, excellent price - quality. I día the tour to San Blas that they offer, had a lot of fun and the place is really worth to go. Don’t hesitate to go there, you will meet lovely people. Go Go go!!!
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Date of stay: March 2019Trip type: Traveled solo
Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Steve W wrote a review Jul 2018
London, United Kingdom5 contributions3 helpful votes
+1
After two years of travelling this is the first place that we checked-out of early. Despite losing money it was worth not spending another night at Zebulo!! Don’t book the double room with private shower - you can do better!!!

Paid a total of $77usd for two nights in a dirty double room with a disgusting private bathroom. We arrived late, checked in and straight away were not happy. The bathroom was disgusting and it smelt bad! We were going to ask for another room but found out that this was the only private room they had, we were going to try to deal with it. In the morning the situation was worse, the stench was sickening and no hot shower.

The final straw was when I was told by the rude French woman working there that there were no hot water facilities in the bathrooms at the hostel. I told her that this was not mentioned on the booking.com website and I would never have booked here if I knew this was the case. Got a variety of excuses such as: it’s on the hostels website (despite telling her I booked it off booking.com) it’s 30 degrees you don’t need hot water (it rained the entire day, was cold and damp), booking.com has nowhere to list the fact it has no hot water (despite other hostels managing it) and my favourite excuse, only 5star hotels have hot water in Panama City. I told her it wasn’t good enough and she was going to come to the room to discuss the situation.

After waiting for a half hour, and getting no response, my boyfriend looked for her and outlined the fact that the combination of the filthy and stinky bathroom and having no hot water was not an option for us - we wanted to leave! We would pay for the night we stayed but wanted a refund for the second night as we were not going to be there due to the poor standards.

She told us that she would not give us a refund for the second night because: no one else had complained, it’s not fair because everyone else would just stay and not pay (despite us still paying for the night we had stayed and wanting to leave well before checkout time) and finally, she did not want to give us a refund for ONE NIGHT because she assumed we would write a bad review anyway.

She checked the bathroom and didn’t think it was that bad, apparently everything was old and stained, absolutely not the case, we showed her ourselves that the dirt could be scrubbed off.. the issue was, it wasn’t clean (please see attached pictures, it’s difficult to just choose four, however here are some of the best, also please note the aqua shower puff is not ours, just an added bonus). Her solution was she would spend half an hour cleaning the bathroom.

There was no chance of a refund, ultimately we gave up. Not wanting to waste the day we left to see the city.

After coming back to the hostel we found that our room and bathroom had not been cleaned despite booking.com stating that there is a daily maid service - the bed was not even made, but more importantly she said earlier that she would clean the bathroom as some kind of solution to try and make our stay slightly more comfortable. We felt dirty, we had enough, we wanted to leave.

We found other accommodation later that evening, (same price, clean, spacious, a pool, and plenty of hot water) came back to pick up our stuff and handed her back our keys, where she said thank you have a nice evening, obviously foregoing an apology.

The French woman had no empathy for her guests and failed to manage the situation - the worst example of customer services. All our concerns were denied and multiple (pathetic) excuses were made instead of solutions being provided.
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Date of stay: July 2018Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Radu T wrote a review Dec 2017
Bucharest, Bucuresti, Romania23 contributions3 helpful votes
Wow, can't believe how arrogant is the girl at the reception (the one with french accent)! She was very surprised that I want to see the room before paying because, by her logic, "why does it matter since you have a reservation you can't cancel?". And this was after me waiting for her for 20 min while she went shopping. I hope now she learned that even with non-refundable bookings clients can leave if you treat them lile garbage.
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Date of stay: December 2017Trip type: Traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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jennyx17 wrote a review Jun 2017
25 contributions6 helpful votes
I would always go back to the hostel. Most of the staff is quite helpful and everything is very clean. Especially the kitchen.
Every morning you can make your own pancakes for breakfast which is included.
I stayed in a double room and a dorm room but I would only recommend the dorm room as the aircon is way better and it is not full of mosquitos, cockroaches. I had to kill so many before I went to bed in my private room...

The location is very good too. Only 5-10 minutes walk to a big supermarket, metro and atm. It is very easy to get around.
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Date of stay: June 2017Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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