The staff gives this hotel the 5 star rating it deserves. The live band choices, delicious food, the pool, and breathtaking view right outside your balcony were bonuses and made for an unforgettable vacation. I highly recommend getting the package that included airport van transfer and speed boat. You will be away from the crowd for a small price difference without the hassle.
The location was perfect and I cannot say it enough.
We stayed in the Grand Deluxe Room for our group and I was thoroughly impressed at how clean it was and the beds were so comfy. It was not lacking in space and there was also a clothes line by the shower which is a lovely little detail especially after swimming in the sea.
The room had plugs beside the bed and all the light controls from the beside too.
The customer service could not have done enough for all of us and made sure all our queries and issues were ironed out completely. Shout out to Ate Catherine!
I highly recommend the restaurant and the swimming pool - they also have a pretty nifty foot wash which you will get accustomed to. They had live music every night we were there and some excellent singers entertaining you.
Everyone in the Mandarin team treated you like a special guest and always a smile on the way.
They offer the transfer via Van and Speedboat which I highly recommend everyone take - it was a feature already in itself.
I could not recommend Mandarin anymore - definitely would use again.
Stayed there for 5 nights, located right on the beach, breakfast was ok, the view was spectacular. The room had great air conditioning and a large comfortable bed. There is a good pool if you dont feel like swimming at the beach which is just 50 meters to the water.
From the time that you stepped in in this hotel, you will feel the warm welcome of all the staff. From the guard, receptionist and housekeeper. They never failed of greeting you. For me that is one of the important aspect I looked in a hotel, the quality of service they can offer that will make you feel that you are home. In addition, this hotel has the best location, right in front of the beach, in the heart of station 2. They also provided beach towels and beach mat that you may take with you while strolling in the beach. I love their band playing at night. They also offers variety of choices during breakfast. My daughter also enjoyed the pool after getting tired swimming in the beach. Their room is spacious enough equipped with the right amenities. For your convenience, it is a must to book for their transfers. Fast and hassle free transporting via van and speedboat. Overall, this hotel offers a 5 star service and facilities. Thank you to all the staff and to the management who take time to say Hi and check on our stay. Such a genuine service! 😊
I love the location of the hotel. Aside from being a beachfront hotel, it is basically in the middle of the white beach which makes everything very accessible. I also like the idea of the swimming pool being in the middle of the hotel rooms. I wished we had more time to use the swimming pool. It is clean and lovely. Unfortunately, the view of our room from the veranda was the roof of the restaurant. We can still view a part of the pool but very little of the beach. Wished we had a better view. The stage of the live band at night is just right besides our room. It was loud but the band was good and did not bother us at all for three nights. It has superb room features although we had 1 double and 1 single beds instead of 1 king bed. Anyway, we still loved the room. They provided us with all our needs. Bath amenities, hot drinks, extra drinking water, beach towels, beach mats and assistance to everything. It was still perfect for relaxation. The staffs were friendly and were always smiling. Buffet breakfast was good. We had dinner at their restaurant on our last night and the burger was delicious :). We did not know about the happy-hour thing but the staffs let us took advantage of it for our guests. Overall, my husband and I had a great stay. Will always consider this hotel on our next visits. Thank you Boracay Mandarin Island Hotel.