Stayed here from July 22 to 25, 2022. We were traveling as a couple with our one year old baby. The service we got from the staff was outstanding, and they really went above and beyond to make sure we had whatever we needed to make our stay and our baby comfortable. Would love to stay here again. Definitely highly recommended.
-Booking the private transfer add-on is one of the best things you can do for your family if you're traveling with kids. You will skip the long/hot walks and the long lines at the jetty port, get a speedboat transfer, and have all the help you need with your luggage. Cost is per head and very reasonable.
-Location is ideal if you want to be near enough all the good restaurants, cafes, bars, and stores.
-Quality of life conveniences like drinking water provided in the room and could be replenished anytime, beach mats and towels that could be borrowed, etc.
-Very thoughtful brand of service. They would provide anything we needed for our baby if they had it, such as a baby bath tub and bug zapper. One of the things we noticed was they had set the TV on default to a kids channel because they knew we were traveling with a baby.
-Special mention to our check-in/check-out process & concessions.
-Breakfast selection has good variety and tastes good enough.
-The live band can and will be heard from the rooms, even if we requested the furthest room possible. They play well into the night until 11pm or so. I don't know if this would be a bother to young kids, but it was a bother to us more than to our baby. Although this is part and parcel of a lot of major resorts in Boracay.
-Some questionable design choices for the room such as tiny trash bins, a room lock that beeps/alarms within just a few seconds of opening the door, and a shower door that leaks into the bathroom floor.
-Pool is made with very small tiles and a lot of them have gone missing. Could be a potential cause for cuts/injury when feet have gone wrinkly from swimming.
-Suggestion: Add more places where we can hang our wet clothes.
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