Date of stay: May 2023
Excellent customer service. They were so attentive.
We arrived hours before our check-in and the staff immediately carried our luggages from the van and kept it in a safe place until our check in was ready. The room itself is beautiful and clean - and the balcony view to the beach is amazing. We also loved how close the beach was to us - a 30 second walk.
When there was a misunderstanding regarding the pick-up for our departure, the staff ensured we were well taken care of. They took care of the alternative transport and arranged for Daniel to accompany us to the port to make sure there wouldn’t be any issues.
We would definitely come back to this resort!
The only downside is there is no pool, but the beach being so close made it worth it.
Room Tip: There are no elevators, so if you have difficulty climbing stairs, you may either want to request...
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