All You Need to Know About the Pool
at Alta Vista de Boracay
Full view
Pool & Beach (133)
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Guests1 room, 2 adults, 0 children
$61
Fully refundable before 06/08/23
$59
$61
$31
Priceline$44
Booking.com$37
Hotels.com$61
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Pool review highlights
... in Markham building that is far away from the main lobby and pool. It was not funny to walk up and down the hill knowing that...
... from/to D'Mall. Amenities - We love their swimming pools! They have 3 - one of them is a hot pool. You can request...
... accommodating. It is quite far from the center of boracay but they have shuttles to take you there. The pool is also amazing.
Featured pool amenities
Infinity Pool
Outdoor pool
Pool / Beach Towels
Reviews that mention pool
Write a reviewI am always generous in rating a place we've been to but this time, there are just so many downsides and I guess people should know our experience with Alta Vista. We booked 3 rooms with them for 3 nights and 4 days, for 6 adults and 3 kids. The hotel is far from the main stations (15-20 minutes - some areas are rough road). They have free shuttle but very limited time interval schedule. They only have free shuttle until 8pm going back to the hotel so if you want to experience the boracay night life then you better pay around 300 pesos for a pedicab. This price is somehow fix as the pedicab drivers explained to us that they have to use a lot of their electric power going up to Alta Vista hotel (as it is uphill).
Here are the lists of the things and services we felt deeply disappointed from this hotel:
- We were assigned in Markham building that is far away from the main lobby and pool. It was not funny to walk up and down the hill knowing that we have small kids with us. The rooms are big but are so outdated. We booked 3 rooms but one of the room is assigned far away from the the rest. My husband complained but their reason is because they are fully booked (LIARS?) We observed all the other rooms beside us and the AC's are not even working.
- There are no phones in the rooms. So if you have an emergency you have to walk all the way to their lobby. When I ask the reception the next day that is only the time they told me I can call to a cellphone number. Like, hello? should we not be informed about all these stuff during check in??
- On our first night in Boracay we took the last shuttle back to the hotel, but when we reached the lobby there is no one in the reception. All the keys were just placed by the reception counter. Like all the other guests or non guests can just get the keys and open the rooms ( We felt so unsafe).
- Our safety deposit box is not working. My husband complained 3 times and still nothing happened until we check out.
- Our rooms were never cleaned in that 4 day stay.
- There are monkeys freely going around in the hotel esp. in the area where we stay. I was personally worried about it because we were not informed and there is not even a single signage that warns us about it. When I complained to the reception the receptionist even seemed unbothered. And just told me to not open our balconies. Like what the f*** How will we know about these if the kids not saw those monkeys to begin with.
- The breakfast is plated and cold.
The only good side is their pool and the people working in the restaurant. This hotel seemed to be understaff and totally outdated.
Here are the lists of the things and services we felt deeply disappointed from this hotel:
- We were assigned in Markham building that is far away from the main lobby and pool. It was not funny to walk up and down the hill knowing that we have small kids with us. The rooms are big but are so outdated. We booked 3 rooms but one of the room is assigned far away from the the rest. My husband complained but their reason is because they are fully booked (LIARS?) We observed all the other rooms beside us and the AC's are not even working.
- There are no phones in the rooms. So if you have an emergency you have to walk all the way to their lobby. When I ask the reception the next day that is only the time they told me I can call to a cellphone number. Like, hello? should we not be informed about all these stuff during check in??
- On our first night in Boracay we took the last shuttle back to the hotel, but when we reached the lobby there is no one in the reception. All the keys were just placed by the reception counter. Like all the other guests or non guests can just get the keys and open the rooms ( We felt so unsafe).
- Our safety deposit box is not working. My husband complained 3 times and still nothing happened until we check out.
- Our rooms were never cleaned in that 4 day stay.
- There are monkeys freely going around in the hotel esp. in the area where we stay. I was personally worried about it because we were not informed and there is not even a single signage that warns us about it. When I complained to the reception the receptionist even seemed unbothered. And just told me to not open our balconies. Like what the f*** How will we know about these if the kids not saw those monkeys to begin with.
- The breakfast is plated and cold.
The only good side is their pool and the people working in the restaurant. This hotel seemed to be understaff and totally outdated.
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Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Highly recommended! Will definitely return if ever we visit Boracay again.
Room - spacious, with bathtub, a good set of complementary (hindi tipid!), even the towels (hindi tipid), with balcony, tv, small fridge, plates, spoons, forks, coffee mugs, kettle, microwave, kitchen sink. There are table&chairs on the balcony - good for journaling or early morning coffee. There is also a drying rack where you can air dry your clothes after swimming.
Service, staff - very friendly and approachable. They did not forget our request for room cleaning.
In-room service - yummy food! We ordered breakfast and dinner because it was raining at that time. It's of course pricier than buying fast food. But almost the same price when you buy in resto around the beachfront stations.
Location - If you want away from the hustle and bustle of the main beachfront areas, then this is the best one for you. It suits what we're looking for. We really love the location as it is quiet and windy. Alta Vista offers a free shuttle to/from the stations (pickup/drop off is in front of Jollibee). And we just made sure to maximize it. But don't fret if you miss the schedule, as you can commute via e-tricycle (around Php30 to Php50) or rent it (around Php 250 one-way) from/to D'Mall.
Amenities - We love their swimming pools! They have 3 - one of them is a hot pool. You can request a towel in the lobby so you don't need to go back to your room to get one.
A spa salon is also available. They offer good prices given their services. The massage can be done at the convenience of your room or in their facility.
Room - spacious, with bathtub, a good set of complementary (hindi tipid!), even the towels (hindi tipid), with balcony, tv, small fridge, plates, spoons, forks, coffee mugs, kettle, microwave, kitchen sink. There are table&chairs on the balcony - good for journaling or early morning coffee. There is also a drying rack where you can air dry your clothes after swimming.
Service, staff - very friendly and approachable. They did not forget our request for room cleaning.
In-room service - yummy food! We ordered breakfast and dinner because it was raining at that time. It's of course pricier than buying fast food. But almost the same price when you buy in resto around the beachfront stations.
Location - If you want away from the hustle and bustle of the main beachfront areas, then this is the best one for you. It suits what we're looking for. We really love the location as it is quiet and windy. Alta Vista offers a free shuttle to/from the stations (pickup/drop off is in front of Jollibee). And we just made sure to maximize it. But don't fret if you miss the schedule, as you can commute via e-tricycle (around Php30 to Php50) or rent it (around Php 250 one-way) from/to D'Mall.
Amenities - We love their swimming pools! They have 3 - one of them is a hot pool. You can request a towel in the lobby so you don't need to go back to your room to get one.
A spa salon is also available. They offer good prices given their services. The massage can be done at the convenience of your room or in their facility.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The place is very peaceful and relaxing. They have a very nice view. The staff are very accommodating. It is quite far from the center of boracay but they have shuttles to take you there. The pool is also amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I had a hard time communicating with the concierge until I decided to raise my concerns to their facebook page which was very accommodating. I was then introduced to Ms. Rochelle who made sure my concerns were addressed.
Rooms are a bit far from the lobby unlike from other hotels where you just use an elevator or ride a golf cart to your room. (About 3min walk depending on your room building)
Their restaurant is currently closed and you have to pre order your breakfast for the next day. You might want to consider this if you will arrive with an empty stomach just like us.
Their shuttles are scheduled only 4x a day to and from Dmall. (Also another thing to consider) we had to pay extra 300php for a shuttle ride when we arrived just so we can go to the dmall since they have no restaurant where we can eat and it's already 1pm. They call it special ride when you want to ride the shuttle out of their schedule.
It was around 10-15mins away from the "city" where the life of boracay is. (In our case we don't mind since we like it better when it's peaceful around) but if you like the party life and be near the stores you might want to consider this as well.
You may also consider that their location is away from the beach at least 5mins. But they have free shuttle which also has time schedule.
Staff was very accommodating though. Thank you. The pool has a relaxing view especially on our stay where we had it for ourselves.
They also have a spa where you can relax after a full day of activities. I suggest you prebook for they can only accommodate few.
Overall I would recommend this hotel for people who want a peaceful and relaxing stay away from the crowd. Thank you
Rooms are a bit far from the lobby unlike from other hotels where you just use an elevator or ride a golf cart to your room. (About 3min walk depending on your room building)
Their restaurant is currently closed and you have to pre order your breakfast for the next day. You might want to consider this if you will arrive with an empty stomach just like us.
Their shuttles are scheduled only 4x a day to and from Dmall. (Also another thing to consider) we had to pay extra 300php for a shuttle ride when we arrived just so we can go to the dmall since they have no restaurant where we can eat and it's already 1pm. They call it special ride when you want to ride the shuttle out of their schedule.
It was around 10-15mins away from the "city" where the life of boracay is. (In our case we don't mind since we like it better when it's peaceful around) but if you like the party life and be near the stores you might want to consider this as well.
You may also consider that their location is away from the beach at least 5mins. But they have free shuttle which also has time schedule.
Staff was very accommodating though. Thank you. The pool has a relaxing view especially on our stay where we had it for ourselves.
They also have a spa where you can relax after a full day of activities. I suggest you prebook for they can only accommodate few.
Overall I would recommend this hotel for people who want a peaceful and relaxing stay away from the crowd. Thank you
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
Breathtaking balcony view from the room that is clean. And fresh that has comfortable beds and pillows and a bath tub. Wifi is great, very good signal...And the hot water is working well. The overlooking infinity pool is beautiful and relaxing, nice to take photos specially in the morning while having breakfast. The free shuttle is one of their best service for guests. The staff are ok pleasant and polite. Highly reccomendable. 👍👍👍
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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