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All You Need to Know About the Pool
at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Pool & Beach (3)
2 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... with everything you need. Housekeeping was exceptional. The pool is excellent with a spectacular sunset view. We had kids...
... with a top tier executive lounge and a modern gym with large pool. Rooms are big, clean, and well decorated. The views are...
... room with great views and lots of natural light. The pool was OK, did get busy at times but the kids loved it! Would...

Reviews that mention pool

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AdventurePlus wrote a review Jan 2020
Brisbane, Australia25 contributions14 helpful votes
We stayed here with our two sons (9 and 7) for four nights on a stop over on the way to Japan. The apartments are well located right next to the train station and large mall. But the highlight for us was the apartment itself. It was new, immaculate and extremely well equipped with everything you need. Housekeeping was exceptional. The pool is excellent with a spectacular sunset view. We had kids meals from room service and they were great as well. Strongly recommend this option for families.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from HasminHwang, General Manager at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Responded 5 Jan 2020
Dear Mr. or Ms. AdventurePlus What a fabulous review, it filled me with great pride to read this and discover that your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan felt like being part of the family. I do have a great team who is very passionate about delivering only the very best and individual service at all times so it fills me with great joy to learn that you felt pampered by location, housekeeping, pool and kids-friendly menu of in room dining. Once again, I would like to thank you for sharing your experience and writing this wonderful review about your stay with us. We very much look forward to welcoming you back to your “Seoul home” in the hopefully near future. On behalf of the entire team, we remain at your service at any time and we cannot wait until you return back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Happy New Year and best wishes, Hasmin Hwang as Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yankee0482 wrote a review Dec 2019
Seoul4 contributions1 helpful vote
Wonderful stay with friendly staff. Hotel is impeccable with a top tier executive lounge and a modern gym with large pool. Rooms are big, clean, and well decorated. The views are truly stunning and the location provides easy access to the best parts of Seoul.
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Date of stay: November 2019Trip type: Traveled on business
Value
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Response from HasminHwang, General Manager at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Responded 9 Dec 2019
Dear Mr. or Ms. Yankee0482 What a great review, I was thrilled to read that you enjoyed your stay especially it was our friendly staff who made the real difference to your experience with us. We will obviously share your valuable review within whole team. On behalf of the entire team, we remain at your service at any time and we cannot wait until you return back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Wish a Happy New Year to you and your family. ☺️ Warm regards, Hasmin Hwang as Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Ohrid wrote a review Oct 2019
Sydney, Australia39 contributions36 helpful votes
We stayed here for 6 nights, and had two interconnecting suites. Got a free upgrade to one of them being a bigger suite. It was a very comfortable stay. Very clean and the washing machine was a bonus especially when travelling with children. Noise-proofing was wonderful, didn't hear anything from adjoining rooms, apart from an occasional barking from a puppy across the hallway but that was not an issue. Did not find room temperature to be a problem, as there was individual air-conditioning units in each room. Plenty of storage space in the room. The train station is an easy 5 min walk, all under cover and there was plenty of shopping and eateries available nearby. We had buffet breakfast, it was OK, the offering could be a bit more varied but the location more than made up for it. Breakfast was served in a spacious room with great views and lots of natural light. The pool was OK, did get busy at times but the kids loved it! Would definitely stay here again.
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Date of stay: October 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from HasminHwang, General Manager at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Responded 20 Oct 2019
Dear Mr. or Ms. Ohrid It gives me great pleasure to read your fantastic review of your recent experience with us at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and fills me with great pride also that you found the Hotel well equipped and enjoyable in every way. In terms of an occasional barking from a puppy, I feel sorry and please understand our pet-friendly policy. However please assured that we have designated floor to assign a room with puppy. In addition to this, we highly focus on deep cleaning the room after check out. I speak on behalf of my whole team when I say we look forward to having the pleasure of welcoming you back to us in the future. Yours sincerely, Hasmin Hwang as Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amanda Griffin wrote a review Sep 2019
3 contributions1 helpful vote
The entire staff at the Grand Mercure hotel in Seoul was absolutely wonderful. They have some of the best staff and excellent customer service I have ever experienced at a hotel. Ethan was very helpful with carrying our bags and getting a bus back to the airport. 10/10 would recommend if you’re staying in Seoul and would totally go back. Very fancy hotel, the restaurant there and pool was very nice. I absolutely loved my stay with them.
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Date of stay: September 2019Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from HasminHwang, General Manager at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Responded 23 Sep 2019
Dear Ms. amandagriff18 Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan Thank you for writing this lovely review about your recent stay at here. It thrills me to see that you enjoyed your time with us, in particular that you felt Ethan was gracious and attentive. Our team take great pride in delivering an exceptionally superior service for all of our guests and will be delighted to see that you had such a good experience. Thank you for your feedback and my team & I look forward to your return to us for your next trip to Seoul. Please remember that we cannot be Grand Mercure Ambassador Seoul Yongsan without you.☺️ Best wishes, Hasmin Hwang as Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PPMAAVM wrote a review Jul 2019
London, United Kingdom383 contributions170 helpful votes
Sold as a central hotel, it is actually not central. Sold as a hotel, it is actually a flat hotel - or at least the "suite" I had was. Arrival is perfect, as often in Asia. Same for l concierge services, which were flawless. Room was very nice, but it wasn't the suite I had booked. Food was good at breakfast but difficult to get in the evening... as the restaurant closes very early... leaving room service the only option . Rooftop bar was fully booked for an event. Gym was perfect. Pool was not available. All in all disappointing for something sold as 5*...
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Date of stay: July 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from seouldragoncity, Duty Manager at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Responded 15 Jul 2019
Dear Mr. or Ms. PPMAAVM, Warm greetings from at Grand Mercure Ambassador Hotel and Residence Seoul Yongsan. Thank you very much for your recent stay at Grand Mercure Ambassador Hotel and Residence Seoul Yongsan and taking your precious time to share your feedback with us. I deeply sorry to read your feedback and and to know that you left the hotel with such disappointment. Unfortunately, the rooftop bar was fully booked and sky beach was unavailable due to the rain. I would like to share some of our hotel information. Grand Mercer Ambassador Hotel and Residences Seoul Yongsan Hotel is an up-scale hotel for both business and leisure in Seoul Dragon City; the largest hotel complex in Korea which located just a 5 minute walk from Yongsan railway and subway station. Yongsan-Gu is a great choice for travelers interested in culture, convenient public transport and sightseeing. Grand Mercure provides the suite rooms only and I assumed that you might have stayed our Standard Suite; Junior Suite Room which is a studio-type room furnished with kitchen and washing machine as well as comfortable king-size bed. We have several types of suites available, and Superior Suite Room type above is with the separate living room and bedroom. Thank you for your kind compliments with the arrival experience and concierge service. We will continue to try our best for our valuable guests to deliver the flawless service with higher standard at Grand Mercure Ambassador Seoul Yongsan. If travel brings you back to Seoul in the near future, I hope that we will have the pleasure of welcoming you back to Grand Mercure again. Best regards, Jennifer Song Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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