A friend and I booked this hotel for a visit to Amman and had to leave within half an hour of arriving! The bathroom was dirty, there was not even a whole roll of toilet paper! The electronics looked ready to spark and fall down and the bed was very uncomfortable! The lock on the door was broken and one floor up, the windows were broken, looked like they had bricks thrown through them!
The 'free toiletries' was a lie, as was the 'room with a view'!! Do not stay here!!
The hotel its not clean, it is located in a dirty area in Amã downtown. Doesnt value the cheap price. The bathroom of my room it wasnt clean, and the room either. As it is located in a crowed area, the traffic's noise is itense, almost 24 hours. It was a bad experience...
We stayed at Normas and used it as a base, as we discovered Jordan. We stayed in the only triple that they had to offer and it was very spacious and clean! The wet room was clean and also quite big, was quite pleased with it as I get quite worried about bathrooms.
The twin room was also good and spacious. The windows were huge and they had air con in all rooma that we stayed in. Great location in downtown, had some noise but when you are in tge middle of a busy city, it should be expected! Staff were helpful and they also stored our luggage when we went away to Petra and Wadi Rum.
Would definitely recommend to budget travellers who are big on cleanliness!
We ordered the airport pick-up, the 2 guys from the hostel were there on time, they were polite and friendly and took us to the hostel safely.
the first room we got was dirty and very noisy, they moved us to "completely new room" (as they put it), but the bed was wobbly and there were cigarette buds in the toilet, and the mirror in the bathroom was about to fall. There were couple of times when the hot AND cold water was switched off (we only came late in the evening and left early in the morning, so we really needed showers). the rooms in the beginning of april were cold, but we were provided with a small heater, so it was mostly ok.
whenever we needed smth (we had a lot of small requests, because the room lacked some basic things), there was no manager (the older guy who looks more sensible than his assistant), and the guy on duty (if there was one) didn't speak any foreign languages and just pissed me off. I speak arabic enough to explain what i want, but he pretendedno to understand.
thanx God in 3 days we left to Aqaba, and then to Petra, but we asked the manager to keep this room for us (because it was better and cleaner than others we saw) and also some of our belongings.
when we got back, our stuff was fine, but they gave us different room , though it was even better than the previous one. and the guy at the reception was different - he also didn't speak any languages, but he understood my arabic, was very helpful and nice.
So in general if you are not too squeamish the hostel is perfect for spending nights.
The manager is a great man and some of his stuff are also nice.
If i come to amman with a tight budget next time - i will stay there again, because of all the hostels i at least know the stuff and the location is just perfect!
In the hearth of the city centre, this hotel offer a good solution for solo travellers or people in couples. the single room are basic, but clean, with ensuite bathroom and satellite tv. The problem is rapresented by the windows: Lot of noise came trough, considering that the DVD shops in the street broadcasting music 24hrs a day, without mentioning the muezzin every morning at 5am (but that's happening everywhere). The person in charge was very kind and he provided any kind of help and information, and he was available (after 9pm) at the reception desk. At daytime other staff barely speak english. Overall, it's more a hostel, even if it's called "Hotel" but the prices are honest.