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All You Need to Know About the Rooms
at Hotel Uzbekistan

Room/Suite (194)
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Room review highlights
... attractions in he city centre. However, the hotel and the room is a bit dated. The toilet need some refurbishing as well....
... is very big, the reception area is very big, and the dining room is a huge cavernous room. This hotel is clean, and as in...
... at the back of the hotel, one of which had a balcony and a room at the front of the hotel overlooking the square. The...

Reviews that mention rooms

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The Weak Knee Traveler wrote a review May 2020
Singapore, Singapore10,524 contributions507 helpful votes
+1
The location of the hotel is good as it is near the main attractions in he city centre. However, the hotel and the room is a bit dated. The toilet need some refurbishing as well. Room size is decent though.
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Date of stay: June 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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fatimazahra wrote a review May 2020
Copenhagen, Denmark156 contributions68 helpful votes
This hotel is huge. The building is very big, the reception area is very big, and the dining room is a huge cavernous room.
This hotel is clean, and as in other places in Uzbekistan, the staff is exceedingly nice, kind and helpful. They really want you to be happy and comfortable.
The facade has interesting light shows in the evenings.
The rooms are tiny, and cluttered with old and worn furniture. The bed sags in the middle, and there are no place to put luggage, except the floor.
It is difficult to move around, because of the small space and surplus furniture.
The bathroom is also tiny, the toilettries sad, and the towels small and worn.
The food is ok but no more.
Wi-fi is weak, and often goes off.
The location is pretty good and central.
All in all, it bears strong resemblance to the worst clichees of the Soviet time, and the saving grace is cleanliness and the staff.
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Date of stay: June 2019Trip type: Traveled on business
Room Tip: All rooms seem similar.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ray S wrote a review Apr 2020
Hertfordshire456 contributions67 helpful votes
+1
I booked the hotel Uzbekistan for its location and because it is quite an iconic hotel in Tashkent. I booked to stay there independently and also joined a tour group later in the stay and ended up staying in three different rooms on three different nights, two rooms at the back of the hotel, one of which had a balcony and a room at the front of the hotel overlooking the square.

The rooms all had slight differences and pluses and minuses between them, in one there was a balcony and a double bed but the room was like an oven (in October) with a very noisy archaic air conditioning unit rattling away in the corner of the room while another was larger and seemed more modern and quiet.

Breakfast is in a large room like a function room and the seating is at big round tables. There is a cook to order egg and omelette area and a wide range of serve yourself food. The hotel also has a money exchange office and the reception area seems to be the best for wifi.

Just along outside the hotel is the metro which is an interchange of two lines. From the hotel it is a short walk across to the Timur monument, Timur museum and the other sights in the area.

Would be happy to stay there again.
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Date of stay: October 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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sagarikamelkote wrote a review Jan 2020
hyderabad21 contributions26 helpful votes
Fantastic location - that's about all that can be said about the place. It's clear that the hotel has seen better days - the decor (or lack of it) is a throwback to the Soviet era - the heavy drapes and the typical maroon and gold colour scheme. On the outside, it looks impressive but so many things wrong on the inside - the bed linen doesnt look spotlessly clean, the corridor and room carpets and stained and worn out in places, the bathrooms have clearly not been renovated in a long time. The corridors for some reason known only to them, are dimly lit and look scary. There is no Wifi available in the rooms - no amount of complaining to the staff will elicit any response, so you can forget about doing that.The wifi may work in the lobby if you're lucky. The second day of our stay - we asked for the room to be made up and all we got was one fresh towel, even the bed wasnt made.The buffet breakfast is just about ok. Room service is virtually non existent. Best to stay elsewhere.
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Date of stay: January 2020
Room Tip: there's nothing special - all rooms seem to be the same.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Jaclyn A wrote a review Jan 2020
London, United Kingdom14 contributions11 helpful votes
+1
Hotel Uzbekistan. Look, this hotel is past its prime and that's okay. It has an amazing history, superb location and cheap price so when booking you should consider all those things. And having stayed in other hotels in emerging markets, you have to appreciate standards are different elsewhere- so be thoughtful.

But with that being said, I will tell you why you SHOULD NOT BOOK this hotel.
When I arrived in October for my four night stay, I checked in to a very dark and scary lobby. For a woman travelling by themselves, I felt incredibly unsafe, as the lobby and corridors were very dark and many men were lounging around the lobby. While walking through the hallway to my room it was as though I was walking through a haunted house- lights blinking, curtains falling off the window, cleaning equipment and other things set aside as though the building was abandoned over night.

Upon entering my room, I immediately realised the gravity of my decision. Okay, so the amenities weren't modern, the bathroom was dated- all those things were fine as I've stayed in dated places before, surely the character was what drew me here. What didn't draw me to the Hotel Uzbekistan was finding blood on my sheets, or more curtains falling to the ground, or dirt all over the floors and bed. And oh the hairs, so many hairs of all shapes and sizes every where. Maybe the ghost that was cleaning didn't make it to my room before they gave up.

When I notified the staff about the sheets they kindly moved me down to another floor, and in retrospect they didn't even surprised. The new room was smaller and while there wasn't blood on the sheets, the room was in a similar state of affairs. A cracked toilet seat with years of tear, hairs everywhere and stains on the walls and other fabrics.

Instead of complaining, I put on the hotel slippers and tried my best to pretend I was somewhere else perhaps camping in Patagonia, I could do this! The next morning I woke and in the daylight I noticed even further how bad the cleaning was, or lack therefor entirely. The halls were caked in dust and hair, it was as though no one had bothered to clean in years. But oddly I saw cleaning staff- what were they doing!?!?
The next few days, the matters became worse. Wifi didn't work on numerous occasions and when I called to complain- the front desk hung up on me. When I asked the front desk to have the cleaners go over my room again, I left bit of paper on my floor to see if they did... that little scrap of paper never moved and was there when returned. My bathroom shower flooded and oh yes, for 3 out of the 4 days I didn't even have hot water.

Now you may say, you get what you pay for... surely I didn't expect this would be a five star experience but from other reviews I thought the basics would be met: hot water and cleanliness as good places to start.

On my last night, I arrived later in the evening and my room was locked/ they key was not working. When I asked the front desk to re-set the key, I was told they were holding my luggage and items till I paid for the extra night. After telling them I was booked for that evening they didn't believe me, till I was able to show my hotels.com booking. Insane- this has never happened to me anywhere in the world, ever. I'm guessing this is some type of fraudulent scheme that secures staff extra cash from unsuspecting guests that don't have their papers as handy as I did.

After arriving back home (to the UK), I decided to share my experience with hotels.com and ask for at least a partial refund. Hotels.com was exceptionally helpful but told me they needed to contact hotel management to make a decision (over the years, you appreciate this is standard procedure and while you aren't always successful with your claim management will respond). Hotels.com has contacted management no less than 7x and we still have yet to hear back from the hotel. The manager is always unavailable, is travelling, is at lunch, is gone for the evening etc.- the excuses are numerous.

So let me leave it here, DO NOT STAY AT THIS HOTEL UNDER ANY CIRCUMSTANCE. If you are keen to see it up close, check it out from the park or pop inside and head to the top floor to check out their bar for a drink- BUT DO NOT WASTE YOUR HARD EARNED CASH HERE. Tashkent is a beautiful city and the people of Uzbekistan are charming and lovely, and as the city and tourism grows there are so many other hotel options that would treat you with the respect and care you deserve as a customer.
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Date of stay: October 2019
Room Tip: The square outside is kept to a higher standard.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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