i have been this hotel for 4 time already. the reason why i always choose this hotel. because there are different kind of room. i like its environment and also the service. Especially the receptionist name John. The 2nd time met him. he already remember my name. he always give a good experience in HCM city. he also gave me some advice to travel on the street. told different story in this city. i learned a lot from him. appreciate him. but one thing i didn't satisfy the music from the night club. if you live in the lower floor, i think the music will be too loud to take a sleep.
Hello friends, I am a customer who came to Silverland Jolie Hotel and Spa at the end of the week. All the staff here are very happy to visit. but I don't understand why John's staff member is always unhappy, so I have to give them more when she starts home? and my room always set room for 2 people? The hotel services have nothing to cover, the hotel services and the staff are very good. I'm not happy when my girlfriend always has to pay extra for John?
The place is so cousy and friendly .. great cocktails drinks and service . food was very good !
Gem is the bar manager and is very friendly with a great smile.
Hotel reception is good and they sent a chocolate to the room .
Highly recommended to get away from corona ;)
Silverland Jolie is a great hotel. Clean, quiet seen other reviews stating noisy but we heard nothing good location with very helpful staff. Afternoon tea was a bonus. Tea and coffee available in room. Ate in restaurant as we arrived late for first night and was good.
We were really impressed from the first time we booked a hotel, the staff was enthusiastic, enthusiastic, quick response and did not deny any request from us. Their enthusiasm is in the voice, and it is a professional, considerate and very cultural act. Advice and enthusiasm for customer care is a plus for the friendliness of the staff here. They offer the best room they have available to us even though the room type we book is the lowest standard room type. The hotel is clean, beautiful, fresh, furnished with modern amenities, relaxing and comfortable. We really thank you for having such a great experience here! I would love to come back if I have the opportunity to come to Ho Chi Minh and would recommend you to choose Silverland Jolie Hotel & Spa for your visit to Ho Chi Minh.
I am not quite sure how to rate this hotel.... there were some really nice features but also some troublesome features. Very nice location. We did not pay extra for a nice view so our room was small and had a window to the hallway. The room was clean and comfortable after our first reaction to the unusualness. The rooftop pool which is why I booked the motel is more like an eight person square spa. The rooftop area seems more suited for nighttime relaxing than sunbathing. The rooftop was cute, but my husband was rather surprised to see tax and gratuity added to the bar bill. This was a first in Vietnam. Breakfast was very nice and had many selections. The hotel was definitely struggling with its internet service while we were there. We finally had to go someplace else to get a better connection. Staff was friendly and helpful.